Ratings based on 1,234 Verified Reviews

3.8 out of 5
60% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Papamoa NZ

Great location

Posted Sep 21, 2017
Easy walking to main shopping. Eaterys all around close. The Ole girl could do with a lift but good value for money
2 out of 5
by A verified traveler from Los Angeles

Great location of old hotel

Posted Sep 20, 2017
Pros: Location
Cons: Tired Hotel in need of overhaul
Location: Shops restaurants walkin
This hotel has a great location in the center of Hamilton but is still a way off from being complete. Room is huge and bed comfortable. Windows allow you to hear everything happening on the street. Water temp is spotty. Parking is behind the hotel but if you have a large vehicle beware very tight parking space. Staff was efficient but no wow factor. Overall location has great access to downtown which is undergoing a gent rification.Hotel has seen better years and still needs to improve overall appearance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Big space and clean, and near the city centre

Posted Sep 15, 2017
Pros: Big space.
Cons: Noise control. I kept hearing big bang sound, sounds like someone hit the floor with a heavy item.
Location: Near city, cafe, pub, and art centre.
The room and bathroom are big, even though the building got history, over all it's a pretty comfortable place to stay. the location is good, near the city center and closed to all kinds of shops. But the only problem is a big noisy during the night, as I can hear the music from the pub.
4 out of 5
Recommended
for Everyone
by A verified traveler from mt maunganui nz

Nice hotel

Posted Aug 31, 2017
Pros: Handy
Cons: Don't think about it
Location: Restaurants
Enjoyed my stay here every so helpful and friendly would come again
4 out of 5
Recommended
for Everyone
by A verified traveler from Canterbury

Upgraded Style

Posted Aug 27, 2017
I've stayed at this hotel over a number of years and it is steadily getting better and better. The cleaniness is really obvious. Location couldn't be better Heritage status gives the building real character.
1 out of 5
by A verified traveler from NZ

Hotel old fashioned

Posted Jul 20, 2017
Pros: Vacinity.
Cons: For a city centre hotel it requires to be demolished and rebuilt to modern standards.
Location: Excellent and plenty of restaurants to choose nearby
We were annoyed that we were not told there would be no TV reception in the hotel due to a fault. They knew about this fault the day before we booked in and could not get someone to repair it until the day after we left.
Comment from Hotel Management
Aug 26, 2017 by Front Office Manager, Hotel Management
Dear Guest, Thank you for choosing VR Hamilton for your recent stay and posting a valuable feedback for us. Your feedback is important to us and serves us as a tool required for improvement. With Regards Front Office Manager
2 out of 5
by A verified traveler from Sydney

Old style hotel.

Posted Jul 12, 2017
Pros: It was okay as I was only there from later in the evening to the next morning and I am reasonably mobile.
Cons: The things I have listed above.
Location: Arriving after 9pm meant there was nothing open to buy a feed.
Large old style rooms. Toilet is American style with bowl full of water. Television is woeful. Most channels were grey fuzz. You can't watch any NZ channels which seems ridiculous - you can get CNN news. Reception was unmanned when I arrived. I waited fifteen minutes before anyone arrived. Then told there was no parking - it was full. That is not what I expected. There was no coffee in the room. The step up into bath for taking a shower is incredibly dangerous. Very high step. It would not surprise if the hotel has had injury claims from older people slipping. In fact if you were not completely mobile you would not be able to take a shower.
Comment from Hotel Management
Jul 18, 2017 by Front Office Manager, Hotel Management
Dear Guest, Thank you for choosing VR Hamilton for your recent stay and posting a valuable feedback for us. Your feedback is important to us and serves us as a tool required for improvement. With Regards Front Office Manager
2 out of 5
by A verified traveler from New Zealand

Close to CBD

Posted Jul 11, 2017
Only a stop over so nothing to report BUT would not stop there again. Mould in the bathroom, slippery floor, windows in bedroom covered in condensation, TV very poor choice in channels, bed very uncomfortable, very noisy inside and out.
Comment from Hotel Management
Jul 18, 2017 by Front Office Manager, Hotel Management
Dear Guest, Thank you for choosing VR Hamilton for your recent stay and posting a valuable feedback for us. Your feedback is important to us and serves us as a tool required for improvement. With Regards Front Office Manager
3 out of 5
by A verified traveler from New Zealand

Needs a lot of TLC

Posted Jul 8, 2017
No car parking, husband had to drive around town for 15 mins before we discovered we had to park in a pay car park building, $16 overnight parking and carry luggage to room. Room and amenties very old and tired. Toilet brush covered in dirty toilet paper. Staff friendly and great to be in the middle of town but would not stay again.
Comment from Hotel Management
Jul 18, 2017 by Front Office Manager, Hotel Management
Dear Guest, Thank you for choosing VR Hamilton for your recent stay and posting a valuable feedback for us. Your feedback is important to us and serves us as a tool required for improvement. With Regards Front Office Manager
1 out of 5
by A verified traveler

It's In the CBD

Posted Jul 4, 2017
Pros: Location
Cons: Everything else
It's in the CBD and that's what you hear at night very noisy, you can also hear other guest using ablution's up stairs if your in a down stairs room. Old and tired is the best was to describe.
Comment from Hotel Management
Jul 6, 2017 by Front Office Manager, Hotel Management
Dear Guest, Thank you for choosing VR Hamilton for your recent stay and posting a valuable feedback for us. Your feedback is important to us and serves us as a tool required for improvement. With Regards Front Office Manager