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Get an overview of this hotelBermuda resort with underground swimming caves

Forests and flowers

This beachfront resort winds through 21 acres of flowering gardens and tropical forests along the ocean. The hotel is located within one-half mile of Crystal Caves and less then four miles away from the Town of St George's, a World Heritage Site.

Swimmers' delight

In addition to the outdoor pool, spa tub, and children's playground at Grotto Bay Beach Resort, two dramatically-lit caves offer swimming amid turquoise waters, stalagtites, and stalagmites.

Perfectly pastel

Eleven pastel-colored lodges at Grotto Bay Beach Hotel house guestrooms with ocean views, patios or balconies. Decor includes pastel-colored walls, crown moldings, and white-tile floors topped with straw area-rugs. All rooms include a refrigerator, safe, and coffee maker.

Grotto Bay Beach Resort ratings based on 842 Verified Reviews

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4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
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Nice location

5 out of 5
by
Posted Feb 19, 2017
Close to beaches and areas to visit.staff was helpful food was good.
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Grotto Bay- Huge Disappointment.

1 out of 5
by
Posted Feb 14, 2017
Cons: Everything. Literally everything.
Location: Hamilton, Dockyard and St Georges are great little towns/areas to visit.
Lucky enough for my wife and I we can enjoy really any situation just being together, but what a disappoint this facility was. From the rooms, to the staff all around disappointing. I can count multiple times walking up to the bar and it being not staffed or a member of the staff with their backs turned to the bar. Every time we ate at the hotel the wait staff was horrendous, just awful. Not just one occurrence, multiple times theyd come over ask drink order and give no time with menu and ask if you are ready right away. After ordering they would return once to deliver and you wouldn't see them again for 20 minutes. You had to beg for your check as well it took forever. We have taken 5-7 trips in the last 2 years and this was by far a JV production at Grotto Bay. The General Manager needs to invest in training for their staff asap. Ill never return and absolutely tell folks to look somewhere else when it comes to accommodations. *Managers, I would have ordered throughout the trip 15-20 more drinks from your staff but they weren't around to ask. You are losing tons of money from people like myself. Look elsewhere don't waste your money here.
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Too Sweet

5 out of 5
by from H
Posted Feb 14, 2017
I'll make this short and sweet. Friendly staff, nice room, wonderful private beach, swimming cave, wild chickens roaming the grounds, and finally warm and inviting. We couldn't of asked for anything more except for warmer weather.
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4 out of 5
by
Posted Feb 14, 2017
Food was excellent and staff super helpful & friendly.
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Nice hotel close to airport

4 out of 5
by
Posted Feb 13, 2017
Hotel and staff were great.. Our room was a little humid but once we lowered the ac temp it was fine. I would definitely go again.
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Most convenient resort for short trips

4 out of 5
by
Posted Jan 30, 2017
Pros: The staff is exemplary. Quick to get to know you. Friendly. Lovely. They were utterly welcoming to our kids. Hot tub is so hot that no one hogs it!
Cons: Rooms are basic but kept clean. There isn't a way to easily dry bathing suits (no lines, and it's quite windy so hanging them on the balcony risky!)
Location: Two caves are walkable distance, there's also an easy walk to the Railway Trail with spectacular ocean views.
Easily the closest resort to the airport (you can see it across the water) the taxi ride is under 10 minutes. If you are doing a very quick fly-in-fly-out trip then Grotto Bay can't be beat. The staff is incredibly friendly and there is a small beach, a lovely heated pool, a cave (!!!) to swim in, and another that is outfitted as a spa. There are friendly cats that live outside and tennis courts and the Swizzle Inn is a quick walk down the road. The Railroad Trail is a great day-hike (though there is little to be said for eating along the way!) So if you are looking for a quick taste of Bermuda this is great. There is a bus stop at the bottom of the drive, 20 minutes to Hamilton. We took taxis to our restaurants which was fairly expensive ($20-$30 each way) but buses run until 11;45pm. Breakfast choices are a massive buffet or a continental a-la-carte. Afternoon tea (with delectable scones! or lemon bars! or biscotti!) was amazing, served complimentary 3:30 - 4:30 daily. There are also in-hotel activities like movies and thing but we didn't partake. It was a delightful hotel. You can hear the planes in the distance twice daily, but it doesn't at all detract from the general peacefulness of the locale. Spa in the cave highly recommended. Also: feed the fish by the gazebo! in the morning huge parrot fish come to visit.
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Nice hotel, accessible for transport, to the citie

5 out of 5
by
Posted Jan 21, 2017
We're moving comfortable around the island with daily pass which was very convenient. Airport was 4 minutes away. Staff were very helpful. All in all I am very happy and loved Bermuda & enjoy the hotel!
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5 out of 5
by
Posted Jan 19, 2017
Location- 3-5 minutes. from the airport in a quite & peaceful neighbourhood
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Nice hotel on a small, private beach

5 out of 5
by
Posted Jan 18, 2017
Pros: Beautiful view, close to all of the beautiful caves
Cons: Nothing in the hotel needs to be improved. It is beautiful and the staff are wonderful.
Location: The location isn't ideal if you hope to be in Hamilton. We took the bus to town each day to try different restaurants and explore the city.
It was great to have this hotel almost all to ourselves in January. We enjoyed the beach, hot tub and pool to ourselves most of the stay. It is a very nice hotel and the Hibiscus dining room is delicious. Beautiful views and quiet atmosphere in their winter months.
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Nice hotel with heated pool and private beach

4 out of 5
by from New York, NY
Posted Jan 18, 2017
Pros: Location and staff.
Cons: Cleanliness of the rooms and noise.
Location: Close to the airport, hiking, and main bus routes. Also an interesting cave on site.
The location is great -- it's very close to the airport, and the bus to St. George or to Hamilton both stop directly in front of the hotel. You can buy a bus pass or tokens at the front desk. There is a heated pool open 24 hours, a private beach, and you can swim in an on-site cave. It's also right next to a gas station if you want to get a cheap snack, and a short walk away from a park where you can go for a hike. The room itself was alright. I had a great view of the bay, but there was a constant beeping noise somewhere outside of the room (which lasted my entire stay, including all night), and whenever the people in the room above me flushed the toilet, it sounded like a waterfall had suddenly appeared in my bathroom. The bathroom itself wasn't super clean: the toilet had stains in the bowl (I think from the water), and there were ants. Also there are a lot of stairs on the property, so if you have any problem with stairs, this is definitely not the hotel for you.
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Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Grotto Bay Beach Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Tennis

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Premium or imported alcoholic beverages
  • Bottled wine

Hotel Amenities

The Grotto Bay Beach Hotel resort has four tennis courts, two lit for night play, a tennis pro on staff, an indoor pool, a watersports center with motorized and non-motorized watersports equipment for rent, a full-service dive shop, as well as a cycle livery for moped or scooter rentals. Guests can receive massages at the Natura Spa which features 5 treatment rooms. Complementary WiFi and onsite parking are available.

  • Outdoor pool 
  • Poolside bar 
  • Concierge services 
  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Conference space 
  • Total number of rooms - 201 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Tennis on site 
  • Full-service spa 
  • Free WiFi 
  • Spa treatment room(s) 
  • Terrace 
  • On private beach 
  • Free self parking 
  • Outdoor tennis courts - 4 
  • Conference space size (feet) - 1076 
  • Spa services on site 
  • Indoor pool 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Fireplace in lobby 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Meeting rooms 2 
  • Conference space size (meters) - 100 
  • Number of meeting rooms - 3 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Garden 
  • Swim-up bar 
  • Wedding services 

Family Friendly Amenities

  • On private beach  
  • Outdoor pool  
  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 
  • Blackout drapes/curtains 

Where to Eat

The Hibiscus Room - White-wood ceiling beams, slate floor, table linens. Buffet and á la carte breakfasts and lunches. Á la carte dinners from daily menu featuring seafood and prime rib. Dinner dress code: long pants or Bermuda shorts and knee socks for men.

Rum House - Casual restaurant and bar featuring live entertainment nightly. Wood-beam ceiling, brick floor, live plants, large-paddle ceiling fans. Dinner menu of ribs, pizza, seafood, salads, appetizers.

Bayside Bar & Grill - Open-air spot serving sandwiches, salads, and light lunches and theme-night buffets twice weekly.

Room service is available during limited hours.

Breakfast

Start your morning with a buffet breakfast, available each day from 7:30 AM to 10:30 AM for a surcharge. Room service is available during limited hours.

Nearby Things to Do

The resort includes four lighted tennis courts. Paddleboats, windsurfers, sailboats, and powerboats are available for rent, as are snorkeling and scuba diving gear. Just off the beach lies a sunken wreck offering marine life for scuba diving and snorkeling. Fish feeding is available in a cove next to the beach.

The recreational activities listed below are available at or near the resort; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Personal motorized watercraft on site 
  • Sailing nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals on site 
  • Kayaking on site 
  • Scuba diving on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 5 
  • Manicures and pedicures 
  • Massages 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 26 per person (approximately)
  • Late check-out fee: USD 359
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grotto Bay Beach
  • Grotto Bay Beach Bailey's Bay
  • Grotto Bay Beach Resort
  • Grotto Bay Beach Resort Bailey's Bay
  • Hotel Grotto Bay Beach
  • Grotto Bay Beach Resort Hamilton Parish
  • Grotto Bay Beach Hamilton Parish