Exterior

Reviews of Hampton Inn Covington

2.5 out of 5
Hampton Inn Covington
68700 Hwy 190 Service Rd, Covington, LA

Reviews

8.4

Very Good

Rating 10 - Excellent. 240 out of 479 reviews" "
Rating 8 - Good. 138 out of 479 reviews" "
Rating 6 - Okay. 48 out of 479 reviews" "
Rating 4 - Poor. 28 out of 479 reviews" "
Rating 2 - Terrible. 25 out of 479 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuela

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Debra, Winnsboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Clean, neat, comfortable. Will stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Andre, Conroe

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a restful night
Stayed 1 night in Feb 2024

6/10 Okay

Krystal

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, convenient, comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
not a jungle
Stayed 1 night in Nov 2023

6/10 Okay

Rhonda

Stayed 3 nights in Nov 2023

6/10 Okay

Lorie

Liked: Staff & service
Disliked: Cleanliness
The bathroom sink was so cracked that we thought it was going to leak. The carpet was so filthy that it turned socks and towels brown. Staff wad very friendly.
Stayed 1 night in Nov 2023
Response from Hampton Inn Covington Team on Nov 5, 2023
Dear Lorie, here at Hampton Inn Covington, we strive to provide high-quality and consistent accommodations, and we're sorry to hear that we missed the mark. We do hope that you will give us another chance in the near future.

8/10 Good

Rhonda

Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
musty smell in room
Stayed 2 nights in Oct 2023
Response from Hampton Inn Covington Team on Nov 5, 2023
Dear Richard, we appreciate you staying with us at Hampton Inn Covington! Guest experience is our upmost priority therefore we apologize for the negative experience you had while staying with us. We appreciate your feedback and will be looking into this matter. We do hope to see you return to stay with us at Hampton Inn Covington in the future!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel was so clean and peaceful. We felt very safe. Inside the hotel, the room was very clean with a variety of amenities. The hot breakfast was exceptional!
Stayed 1 night in Oct 2023

8/10 Good

Nosakhere

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One to avoid
Very unfriendly n inefficient staff Outdated bathroom Overpriced !
Stayed 1 night in Oct 2023
Response from Hampton Inn Covington Team on Oct 8, 2023
Thank you for taking the time to provide us with your feedback. Here at Hampton Inn Covington we value our guest and our goal is to always provide a great guest experience from check-in to check-out. We're sorry to hear that was not the case with your experience and will be looking into this matter. We hope you will give us another chance in the future to make it right!

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comforter was small for bed. Top sheet was old.
Stayed 5 nights in Sep 2023
Response from Hampton Inn Covington Team on Oct 8, 2023
Dear Roger, we appreciate you staying with us at Hampton Inn Covington! Guest experience is our upmost priority therefore we apologize for the negative experience you had with our guest room linen. We appreciate your feedback and will be looking into this matter. We do hope to see you return to stay with us at Hampton Inn Covington in the future!

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn Covington Team on Oct 8, 2023
Hi Jason, we appreciate you staying with us at Hampton Inn Covington! We're glad to hear your guest experience exceeded expectations and we thank you for your feedback. We look forward to your return!

2/10 Terrible

Marilexy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hampton Inn Team on Oct 8, 2023
Hi Marilexy, we are terribly sorry to hear that your stay with us at Hampton Inn Covington was not satisfactory. Our team strives for positive guest experience for each and every stay. We do hope you will give us another chance in the future to provide you with a better experience!

10/10 Excellent

Kim

Traveled with partner
Liked: Amenities
Friendly staff, gave us extended time for checkout! Great experience
Stayed 2 nights in Sep 2023
Response from Hampton Inn Team on Oct 3, 2023
Hi Kim, Thank you so much for taking the time out to give us your feedback. Guest experience and satisfaction are our number one priority here at the Hampton Inn Covington, LA. We are thrilled to hear that you had such a positive experience and hope you will visit us again if you are ever in our area!

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
This was a great stay in a very good property. This is why I book Hampton!
Stayed 1 night in Sep 2023
Response from Hampton Inn Team on Oct 3, 2023
Hi Kelly, Thank you so much for taking the time out to give us your feedback. Guest experience and satisfaction are our number one priority here at the Hampton Inn Covington, LA. We are thrilled to hear that you had such a positive experience and hope you will visit us again if you are ever in our area!

10/10 Excellent

Rhonda

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful and friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Randi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
The girl who checked us in was super nice and heloful!
Stayed 1 night in Jul 2023

4/10 Poor

Steve

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
I reserved 2 queens, they gave me a king...when I tried to change, she said they were overbooked, but I witnessed another family check in after me & they received 2 queen room. Our room smelled 'moldy', the wallpaper was peeling off the wall, the shower drained slow...just overall not a great stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Fresh and clean
Check in people are perfect! Room while a bit worn was sparkling fresh clean! Not a fan of the dark carpet seemed a bit icky to walk on barefoot. Loved the shower wash Bed crisp and clean. I would recommended because above all must be clean
Stayed 1 night in Jun 2023

2/10 Terrible

jennifer

Traveled with partner
Disliked: Cleanliness, staff & service
Room and bed smelled like urine. Bathroom didn’t look cleaned. Heard dog barking from another room barking and whining late at night and early in morning.
Stayed 1 night in Jun 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff cleanliness and great breakfast.
Stayed 1 night in May 2023

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Archie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Apr 2023

2/10 Terrible

Diane

Stayed 1 night in Apr 2023

10/10 Excellent

Benjamen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Hampton Inn Covington was great.
Stayed 1 night in Apr 2023

4/10 Poor

Robert

Stayed 1 night in Mar 2023

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel. Receptionist was great
Stayed 1 night in Feb 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Jana

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Felt the breakfast was very good each morning.
Stayed 4 nights in Feb 2023

4/10 Poor

Lucy

Stayed 1 night in Feb 2023

10/10 Excellent

Thomas

Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice people will come back next visit
Stayed 4 nights in Jan 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

LaShawnda

Traveled with family
Disliked: Amenities, property conditions & facilities
The only thing that I liked about this property was its location-it was in very close proximity to the interstate and restaurants, shops, etc. Other than that, the property was disappointing to say the least. We were in room 211 and we dubbed it the room from “hell”. The room had a terrible odor, the bathroom was not clean, the lights flickered but never came on and more than half of the outlets in the room did not work. On the next to last day of our stay, the big light in our bathroom went out and we were left with only the shower light. All we could do is laugh. The door was so very hard to shut that most times all we needed to do is just push it open because it never closed. Oh and our room phone rung constantly throughout the night. When I would answer it, no one responded. This happened all night and day. We thought we were being pranked and eventually unplugged it. Needless to say, I won’t be staying there again.

10/10 Excellent

Richard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Mold in shower.
Stayed 1 night in Jan 2023

10/10 Excellent

John, Bossier City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Friendly staff.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities
It was fine. Breakfast good. Good oatmeal with fixing’s, cut fruit, decent bread.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient
When we arrived, we were greeted warmly and given a room. The air conditioning and refrigerator didn’t work. Within 10 minutes someone was up checking it out and then promptly gave us another room on the sand floor. The full breakfast was delicious with lots of choices and we enjoyed the fitnesss room. There were hand sanitizer stations in the lobby and dining area and the room was replenished at our request. The location was good for getting on I-12 or taking the causeway into New Orleans. We heartily recommend this property
Stayed 3 nights in Jan 2023

10/10 Excellent

Thomas, Fort Myers

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay. Nice breakfast.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Allan

Liked: Staff & service
Disliked: Room comfort
Disappointed
Bed was very hard with feather pillows. I seen a few roaches in the bathroom. People in room above us kept us up all night stomping on floor.
Stayed 1 night in Dec 2022