Ratings based on 133 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Texas
Very DisappointingPosted Jul 26, 2016
Pros: The location was good.
Cons: My experience says it all about everything they need to improve on.
Location: We stayed at the hotel as we were visiting the area for a photo shoot at the State Park near by.
1st day arrived in late evening & called front desk for new pillowcases because dirty and no one would answer phone. 2nd day was WORSE. A party started in the hot tub at 2:30 a.m. waking us all and it took calling the front desk 4 times to get it cleared out. 45 minutes later the party moved to a covered porch area & continued to be loud. Beer bottles were all around pool & party group stripped & changed clothes in wide open. There was a live possum around the pool area and when we advised of it we were told it has been there and not a danger. It was eating the scraps from tables that guests dropped throughout the day. Parents had to watch continuously to make sure it did not come to area where kids were. We are not from the area and have no idea if these animals safe or disease free but either way this just did not seem like a good, safe, worry free area for our children to play and parents to relax!
by A verified traveler from Thibodaux, La
Nice place to stayPosted Jun 26, 2016
It was clean and the staff was very friendly. There was a problem with my Expedia reservation but the hotel staff called me and went beyond what they had to do to make it right if I am ever in covington again I will be staying here again. The room was spacious and comfortable . The pool area was nice and the free breakfast was good
by A verified traveler from Spring, TX
Great hotel "find". New to us.Posted May 3, 2016
Pros: Ten years old, looked NEW. Beautifully decorated. Staff was great. Room was comfortable. Bed was comfortable. Kitchenette was appreciated.
Cons: No desk chair would escalate high enough to use computer. Had to use 2 pillows. No door between lavatory and bedroom. Lights disturbed sleep.
Location: Good location. Easy to get around, but we know the area. Lots of restaurants. Right off I-12 and Hwy 190. Movie Tavern very close.
We stayed in Covington many times to visit family. This was the first time at Homewood Suites. The staff was very nice and tried to make us comfortable. The breakfast was good. The weekend lady that cared for us at breakfast was excellent. The weekday lady could have done a little more for the guests, but it all worked out. We came back after a long day, only once, to find our room not cleaned. We stayed 9 days total. We called the front desk, ask for towels, etc.. They brought them and ALSO gave us a discount. I felt they were more than fair. We will definitely stay here again.
Great stay!Posted Apr 12, 2016 on Hotels
Nice large clean rooms, great staff! Definitely will stay again!!
by A verified traveler
Posted Mar 30, 2016 on Hotels
by steve from allen, tx
Great hotel and staffPosted Mar 17, 2016 on Hotels
The area had great flooding when we arrived and the hotel accidentally gave sold or room before we made it there. The staff actually gave us a better room to accommodate our family .. kudos
by Carla from Beaumont
Posted Feb 10, 2016 on Hotels
A very nice and comfortable hotel with a friendly staff.
Posted Feb 9, 2016 on Hotels
Posted Feb 9, 2016 on Hotels
Posted Feb 8, 2016 on Hotels