Ratings based on 92 Verified Reviews

3.4 out of 5
72% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2017
Close to restaurants, and big box shopping, and movies. Local owned stores and restaurants about an 8 min drive.
Comment from Hotel Management
Jun 2, 2017 by S. Alonzo, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Covington La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We hope to see you again soon.!
5 out of 5
Recommended
for Everyone
by A verified traveler from Madisonville, LA

Work trip.

Posted May 16, 2017
Very nice accommodations for the price. Close to shopping and restaurants.
Comment from Hotel Management
Jun 2, 2017 by S. Alonzo, Hotel Management
Hi Angelina, I appreciate you taking the time to tell us about your experience at La Quinta Covington. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. Thanks again for your time, and we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel convenient to freeway and restaurants

Posted May 1, 2017
Continental breakfast could be improved. No problems at all. Easy check in and easy check out.
Comment from Hotel Management
Jun 2, 2017 by S. Alonzo, Hotel Management
We apologize that your breakfast was not what you expected from La Quinta. It is our goal to exceed our guest’s expectations in service and accommodations, so it is with disappointment that I hear how we’ve fallen short of that goal. Be assured we will look at improving our breakfast menu. Thanks again for your time and we hope that we will see you again soon.
2 out of 5
by A verified traveler from texas

Posted Apr 11, 2017
Pros: not much
Cons: overall cleanliness, condition of rooms.
Elevator was filthy, lobby floor had scrap paper strewn over check in area. The a/c-heater was so noisy we could not sleep, had to request another room.. Parking area had empty bottles and cans scattered around in addition to scrap paper. We received a wake up call at 04:55 that we did not request. The desk clerks could not explain why we received it.
Comment from Hotel Management
Jun 2, 2017 by S. Alonzo, Hotel Management
Hi Don, Thank you for sharing your experience regarding the difficulties you encountered during your recent stay. Your input is always welcome and appreciated. We apologize that your experience was not what you expected from La Quinta. It is our goal to exceed our guest’s expectations in service and accommodations, so it is with disappointment that I hear how we’ve fallen short of that goal. Your comments will be used for training purposes as we continue to work toward making each guests' experience a positive one. Your satisfaction and continued trust in La Quinta are our top priorities. We hope you will be staying with us again soon.
3 out of 5
by A verified traveler

Not the value I expect from Laquita and cost

Posted Mar 28, 2017 on Hotels
I come to expect more when staying at Laquinta, especially the area this hotel was located. But it is in need of a lot of repair and smiling faces. I do have one bright spot the overnight manager was very accommodating.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 27, 2017 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Brookhaven, MS

They went the extra mile.

Posted Jan 11, 2017
Pros: Close to the Interstate without the noise usually associated by being that close. Good restaurants close by.
Cons: Would like to see a breakfast meat on the breakfast buffet.
Location: Close to St. Tammany Parish Hospital, places to eat, places to shop.
We were staying in Covington LA to be close to the hospital where our grandson was to have surgery the next day. In our attempt to be at the hospital on time, we failed to give a good check around the room to make sure we left nothing behind. In our haste, my wife left her gown handing on the hook behind the bathroom door. We didn't realize our goof until we returned home and unpacked. We called La Quinta Covington and explained what happened. A staff member went to the room and found my wife's gown and sent it to us via U.P.S. That is going the extra mile and was greatly appreciated.
1 out of 5
by A verified traveler from Austin, TX

Disappointing

Posted Dec 30, 2016 on Orbitz
Pros: Located in a safe area, no pet fee.
Cons: Cleanliness, maintenance, and customer service
Location: Great safe little town for passing through on a road trip.
This is not intended for La Quinta as a whole, just this particular stay at this location. I hesitate to write this because I'm not very picky and I've never complained about a hotel stay. The night staff looked bothered to check us in and maintenance seems low on the priority list. The room smelled like pee covered up with carpet powder and the carpet was so sticky I kept socks on the entire night. When I turned on the water in the bathroom, dirty brown water poured out and the towel hook was falling off the wall. We originally chose this place because it was located in a safe area and there is no pet fee but we learned that there are much more comfortable and clean places to stay for a minor pet fee in the area.
3 out of 5
by A verified traveler

Comfortable rooms, decent neighborhood.

Posted Nov 25, 2016 on Hotels
The property could use updating on the inside.
3 out of 5
by A verified traveler from US

Hotel needs upgrading.

Posted Nov 15, 2016
Pros: Location is great. Right off highway and close to restaurants and services.
Cons: Rooms are worn and furniture is shabby. Needs upgrading. We stayed because they allow pets, but that takes a toll on the cleanliness of the rooms.