They went the extra mile.
Posted Jan 11, 2017
We were staying in Covington LA to be close to the hospital where our grandson was to have surgery the next day. In our attempt to be at the hospital on time, we failed to give a good check around the room to make sure we left nothing behind. In our haste, my wife left her gown handing on the hook behind the bathroom door. We didn't realize our goof until we returned home and unpacked. We called La Quinta Covington and explained what happened. A staff member went to the room and found my wife's gown and sent it to us via U.P.S. That is going the extra mile and was greatly appreciated.