Ratings based on 101 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Josh

Family Trip

Posted Jun 8, 2017 on Hotels
Stayed here during a family vacation to chicago. Was within 30-40 min of the city depending on traffic. Hotel and staff were amazing. Plent to do in the area, and a nice beach area close without going into the city along lake shore drive. Only complaint was that the indoor pool was ice cold in June.
Comment from Hotel Management
Jun 12, 2017
Josh, Thank you for sharing feedback from your recent stay with us. I'm happy to hear you enjoyed our location, and that our team took such great care of you. We hope to welcome you back again!
4 out of 5
by Jacqueline

Nice Stay

Posted Jun 6, 2017 on Hotels
Staff was kind. Jennifer was awesome.
Comment from Hotel Management
Jun 8, 2017
Jacqueline, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property. We'd love to welcome you back again!
5 out of 5
by A verified traveler

Posted May 22, 2017 on Hotels
Comment from Hotel Management
May 24, 2017
Thank you for rating your recent visit. We're pleased to know you had a five star experience, and we hope to welcome you back again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2017
The hotel was very clean The room was huge and comfortable Hotel staff made everything easy. ie check in and check out
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. We would love to see you again soon!
5 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us, and we hope you will continue to use our facility whenever you are back in the Hammond area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hammond, IN.

Nice Inn and very close to home!!!!

Posted Jan 6, 2017
Pros: The suite itself!!! The view from my window was really serene and peaceful!!! The breakfast fare was plentiful and cooked to perfection!!!
Cons: DON'T ALLOW PETS!!!
Location: Lots of food choices in the surrounding area. The location is very remote.
My stay was simply marvelous!!! I got some much needed rest and the bed I slept in was like floating on a cloud!!! The staff were friendly and helpful!!!
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are back in the Hammond area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Collins, CO

Nice hotel close to the Interstate.

Posted Dec 30, 2016
Great location for an overnight on long road trip.
4 out of 5
by Joyce

The Home away from home

Posted Dec 27, 2016 on Hotels
The staff (Kelly and Sabrina) made every effort to provide and atmosphere of comfort and homelike amenities. They periodically check for any needs or wants and were just polite and sincerely caring about us.
3 out of 5
by A verified traveler

It was convenient

Posted Nov 27, 2016 on Hotels
Room#1 Had fish smell and the night latch was broken. RM#2. Heating system control would not operate in automatic position Coffee pot didn't work and a broken lid.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for taking the time to review your stay at the Residence Inn Hammond. I apologize for the issues that you experienced. I have spoken with the correct departments to ensure that this would be an isolated issue. I hope you can give us another chance when you are traveling in the area again.
4 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for choosing the Residence Inn Hammond for your travel needs! We hope to see you again soon!