Dear Quantrell,Thank you for staying with us and for sharing your review. We’re so happy to hear you received great service during your visit. We hope to welcome you back for all your future lodging needs in Covington.

Dear Craig,Thank you for staying with us and for sharing your feedback. We are working to make improvements such as curtain replacements throughout the building, so we do apologize that you received a room that this was not completed. Upon review, we noticed that the carpet in your suite was shampooed the day you checked in, so again, we apologize that it didn't have the time to properly dry before your arrival. If you give us the chance, we would love to welcome you back to provide you with the 5-star experience we know we can.

Dear Denise,Thank you for your recent stay with us and for taking the time to share your review. We're so happy to hear you had a comfortable rest and that you were able to utilize the kitchen in your suite. We hope to welcome you back for all your future travels to the Covington area!

Dear Timothy,We're so happy to hear you find our hotel to be clean and friendly. We appreciate your repeat business and look forward to seeing you on your next stay!

Dear Ann Marie,Thank you for staying with us and for sharing your review. While we wish you had a better experience, we appreciate the feedback so we can use it to improve our facility. Being geared more towards extended stay, we don't offer a lot of the amenities a nightly hotel would so that we may offer deeply discounted rates. We understand that this model doesn't work for all, and we wish you the best in all your future travels.

Dear Mr. Luken,We're very sorry to hear you did not have a great experience at our hotel. Great service and is one of our top priorities, so we apologize that our staff did not come through in your case. We never intend to make our guests feel like criminals, rather we check out our kitchen supplies on an as-need basis in order to ensure proper sanitation between each use. If you give us the chance, we would be honored to welcome you back to earn back your trust and provide you with the 5-star experience we know you deserve.

Dear Jerol,Thank you for staying with us and for sharing your review. We’re so happy you had a nice stay and we hope to see you again soon!

Thank you, Pamela, for sharing your rating about your stay with us. We hope to see you again soon!

Dear John,Thank you for staying with us and for sharing your review. We’re happy you had a great experience convenient to your destination. We hope to welcome you back soon!

Dear Rene,Thank you for staying with us and for sharing your rating. Please feel free to reach out to us to let us know what we could’ve done to earn a 5-star rating from you.

Thank you, Danielle, for sharing your rating regarding your recent stay with us. We're thrilled you had a great stay and hope to see you again soon!

Dear Jennifer,Thank you for staying with us and for sharing your review. We apologize that your room smelled of smoke as we are a non-smoking facility, however there are those who choose to violate that policy despite our attempts to eliminate the issue. We are working hard to make updates and improvements to our hotel, and we hope we can welcome you back when all is done so we're able to provide you with a 5-star stay.

Dear Arlen,Although we are disappointed to hear the common areas of our facility smelled of smoke despite being a smoke-free facility, we are happy to hear you had an otherwise great stay. We can assure you we will continue to do our best eliminate violators of our non-smoking policy to avoid this issue moving forward and hope to welcome you back soon!

Dear Chasity,We are very sorry to hear you had a pest issue in your room during your stay. We take great care with our preventative pest control, and we can assure you any issues that are found will be addressed. We hope to welcome you back in the near future to provide you the 5-star stay we know you deserve.

Dear Jordan,We are very disappointed to hear that you did not have a pleasant stay with us. We take the utmost care regarding the cleanliness of all aspects of our rooms, so we apologize that we fell short of your expectations in this case. If you give us the chance, we would love the opportunity to welcome you back in order to earn back your trust and provide you with the clean and comfortable experience we know we're capable of.

Dear Rebecca, We are disappointed to hear you didn’t enjoy your stay with us. We work hard to create a comfortable stay for all our guests, and it’s clear we fell short of your expectations in this case. We are working on making improvements to the facility, and our low rates reflect that as being the case. We are unable to discount rates booked through third parties, but rather we focus on correcting issues when reported. We wish you the best in your future travels.

Dear Blythe,Thank you for staying with us and for sharing your review. We are so happy to hear you had a great experience with us, but do want to clarify for other guests reading this that we do not have a casino or restaurant on site. We are, however, conveniently located near many eating establishments. We hope to welcome you back for all your future travels to the area!

Dear Emile,Thank you for staying with us and for sharing your review. We do not serve breakfast or meals at our hotel since all our rooms have full kitchenettes in addition to our discounted rates. We do however offer hot coffee in the mornings in the lobby, we are sorry that this did not fit your expectations. We're glad your stay was satisfactory overall and we hope to welcome you back for all your future travels to the area.

Dear Lydia,We are very disappointed to hear you did not enjoy your stay with us. We work hard to create a clean and comfortable experience for all our guests, but it's clear we fell short of your expectations in this case. We're sad to lose your business, but wish you all the best in your future travels.

Dear Benjamin,Thank you for staying with us and for sharing your review. While we wish you had a more pleasant experience, we appreciate the feedback as we will use it in order to improve. We hope to welcome you back in the near future to provide you with the 5-star experience we know you deserve.

Thank you, Ericka, for sharing your review regarding your recent stay with us. We hope to see you again soon!

Dear Brianna,We are very disappointed to hear you had a terrible stay with us. We work hard to create a clean, friendly and comfortable environment for all our guests, and it's clear we fell short of your expectations in this case. We will be addressing all the issues you have pointed out as none of these things represent how we operate. If you give us the chance, we would be honored to welcome you back and provide you with the exceptional experience so many of our guests have come to love.

Dear Ericka,Thank you for staying with us and for sharing your rating. We're so glad you had a great stay and look forward to seeing you again soon!

Dear John,Thank you for staying with us and for sharing your review. We hope to see you again soon!

Dear Rebekah,We are disappointed to hear that the cleanliness of your room during your stay was not up to your standards as that is one of our top priorities. We hope we can welcome you back in the near future to provide you with the 5-star experience we know we're capable of.

Dear Cody,Thank you for staying with us and for sharing your rating. We’re thrilled you had an excellent stay and look forward to seeing you again soon!

Dear Valued Guest,Thank you for staying with us and for sharing your review. While we wish you had a better stay, it's feedback like yours that we use in order to improve our guest experience. We apologize that it was not better communicated prior to your booking that we are more catered towards extended stays as we are aware that this model doesn't fit for everyone. We are working to make updates and improvements to our facility, and we hope we can welcome you back if you ever do need lodging in the area for an extended stay.

Dear Charlie,We are very disappointed to hear you did not have a pleasant stay with us. We work hard to create a clean and comfortable environment for all, and it’s clear we fell short of your expectations in this case. Unfortunately it can take the hot water some time to get hot when the temperature is low outside, so neither a room move nor firing our staff would have solved that issue . We wish you the best with all your future travels.

Dear Terian,We are so pleased to hear you received great service during your recent stay with us. We appreciate your business and we hope to welcome you back soon!

Dear DeAnna,We are very disappointed to hear you did not have a great experience at our hotel. Please feel free to reach out directly to let us know what we could've done better.

Dear Hamid,Thank you so much for staying with us and for sharing your review. We’re so happy you’ve had a great stay with us and we hope to see you again soon!

Dear Valued Guest,We are very disappointed to hear that you did not receive great service and a clean stay with us. Please reach out directly to let us know who you are so we can investigate and correct the aforementioned issues.

Thank you, Alyisha, for sharing your rating regarding your recent stay with us. We hope to see you again soon!

Dear Daniele,We are so pleased to hear that you enjoyed our hotel for you and your furry friend's recent stay. We hope to welcome you back for all your future lodging needs in the area!

Thank you, Deon, for sharing your rating regarding your recent stay with us. We hope to see you again soon!

Thank you, Dale, for sharing your rating regarding your recent stay with us. We appreciate the feedback and hope to see you again soon!

Dear Terry,We are very disappointed to hear that you did not enjoy your stay with us. We are working hard to make updates and improvements to our facility, so we do apologize that the environment fell short of your expectations. It does not sound like our staff to enter guest rooms unannounced prior to checkout time, so we will be investigating to see what happened during your stay. We hope to invite you back in order to earn back your trust and provide you with the 5-star stay we know we are capable of.

Dear Santos,Thank you for staying with us and for sharing your rating. We hope to see you again soon!

Dear Crystal,Thank you for staying with us and for sharing your review. We are currently working to make updates and improvements to our hotel and hope to welcome you back when complete!

Dear Cheryl,We are very pleased to hear that you had a great experience at our hotel. We apologize for the water pressure issue, we will definitely be looking into this and correcting any issues that may be causing this. We hope to see you again soon!

Dear Deshinae,We are very disappointed to hear you had a negative experience at our hotel. Please feel free to reach out directly to let us know what we could have done better.

Dear Valued Guest,Thank you for staying with us and for sharing your review. We are very disappointed to hear we fell short of your cleanliness expectations as that is one of our top priorities at WeStay. We will be addressing your concerns with our housekeeping staff and hope we can welcome you back in the future to provide you with the 10-point experience we know we can proviede.

Dear Brandy,Thank you for staying with us and for sharing your rating. We hope to see you again soon.

Dear Jamie,We are very disappointed to hear that this stay was not as great as your first stay with us. We are working hard to make updates and improvements to the facility and will use your feedback as guidance. We hope to welcome you back in the near future to earn back your trust and give you that great experience you expected to have.

Dear Carlos,Thank you for staying with us and for sharing your rating. We hope to see you again soon!

Dear Matthew,Thank you for staying with us and for sharing your review. We hope to see you again soon!

Dear Rajneesh,We are disappointed to hear that you did not have an excellent experience at our hotel. Please feel free to contact us directly to let us know what we could have done better.

Dear Cody,Thank you for staying with us and for sharing your rating. We hope to welcome you back soon!

Dear Katrina,We are so pleased to hear that you enjoyed your recent stay with us. We look forward to welcoming you back for all your future travels to the area!

Dear Connie,Thank you for staying with us and for sharing your review. We’re so happy to hear you had great service and hope to see you again soon!