Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from hampshire

Could and should be so much better

Posted Oct 3, 2016
Firstly, I'm giving an honest opinion based on other stats at hotels for similar or less prices. We stayed for one night at a cost of £120 (breakfast included), our room was not in the main building but in a small block to the side. The room was very dated, cracks in walls, In desperate need of decorating, The bed had clearly seen better days and was a small double, the bathroom was dated and not very clean (coffee stains up the back of the door!) and the door annoyingly could not be closed without locking and keep banging against the door stop each time. Parking bays were small and there didn't appear to be that many for such a big hotel. Breakfast was ok, but I'd certainly not have paid £16 for it, glad it was part on the deal. I'd say I've stayed in nicer Premier Inns for a lot less money and much more comfort.
5 out of 5
by A verified traveler from Norfolk

Lovely building and grounds

Posted Sep 18, 2016
Pros: Historic building and architecture
Cons: Breakfast food was excellent but service seemed a bit chaotic
Location: Excellent Base for Southampton
Welcoming staff very clean and spacious room historical building and lovely large rooms
4 out of 5
by A verified traveler from Augsburg

Value for money.

Posted Aug 22, 2016 on Ebookers
Pros: Cosy and nice athmosphere, good service at reception and bar.
Cons: Breakfast service need to be more attentive.
Location: Next to Southampton with a lot of possibilities.
This a hotel that I am travelling to for many years now, always reliable.
3 out of 5
by Nicola

Posted Aug 15, 2016 on Hotels
They messed up my taxi order
2 out of 5
by Paul from Bury St Edmunds

Could be so much more!

Posted Aug 15, 2016 on Hotels
Hotel is looking very old inside once you get past the front desk. Rips in carpet, dirty woodwork, peeling paint and very very old looking sofa in the room. Shower only has one temperature... 1 million degrees celcius! Breakfast was cooked fresh and was nice, although table appeared to be sticky, likely the cleaning liquid used, not dirty, but it was a little unpleasant. Unfortunately as we arrived late on Friday night and had to leave fist thing Saturday for a wedding we did not have time to speak to anyone.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 9, 2016 on Hotels
3 out of 5
by Patrick

This traveler left a rating score only Posted Aug 7, 2016 on Hotels
5 out of 5
by Neil

This traveler left a rating score only Posted Jul 24, 2016 on Hotels
2 out of 5
by A verified traveler

Run down hotel with lovely large grounds

Posted Jul 18, 2016
Initially looked nice. But furniture old and tatty including phone! 1990s style. Breakfast very basic waited for an hour for cooked breakfast. Some guests left. No smile from staff...I'm guessing over worked!
5 out of 5
by john

This traveler left a rating score only Posted Jul 12, 2016 on Hotels