Ratings based on 492 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
69% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Surrey

Chosen due to proximity to Southampton

Posted Dec 5, 2016
Pros: Location and room was satisfactory.
Cons: Poor quality of evening meals - needs attention. Also waiting staff need more attention to detail per above. Bar poorly stocked.
Location: Little to do but satisfactory for Southampton
Check-in too long. Couldn't find an available room in grade booked only 10 mins before official check in start time. Did however benefit as given an upgrade. Evening meal poor. Asked for still water with wine. Waiter forgot water and had to ask again. Poor main course. Steak and kidney pie - had no kidney whatsoever and some of steak pieces tough. Very disappointing. Offered free glass of wine and free dessert as a consequence. Dessert arrived with no cutlery to eat it with. Very poor dining experience.
3 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Stayed at this hotel as it was close to the airport. Noisy at night. Many times heard doors slamming. Should have free parking when you stay overnight.
4 out of 5
by A verified traveler from Florida

Posted Sep 5, 2016
Great hotel a little bit far from town it easy access to taxis
3 out of 5
by Gilles from Derby

Posted Aug 31, 2016 on Hotels
Expensive drink car park and wifi
3 out of 5
by A verified traveler from milton keynes

Quiet location

Posted Aug 30, 2016 on Ebookers
Not happy about charge for parking Room service did a bad job of fixing up the room. Bed hastily made 3 pillows instead of 4 put on the bed the rest were dumped on the extra bed for our daughter which was not properly made up.
4 out of 5
by Charles from Cardiff

Satisfactory stay and reasonable meal deal

Posted Aug 28, 2016 on Hotels
Short but satisfactory stay. Room a little hot after a scorching day and no aircon. Had a meal in the restaurant and was pleasantly surprised. Reasonable value and quality and a free glass of house wine. Hotel a little tired but generally a better stay than our precious night in a Marriot hotel! Car parking charge of £5 irritating! Easy access to the motorway a bonus.
4 out of 5
by Edna from Oxford

Posted Aug 27, 2016 on Hotels
Nice hotel, friendly staff
3 out of 5
by Paul from Cardiff

Cold breakfast

Posted Aug 17, 2016 on Hotels
Breakfast was cold but quality of the food was good.
2 out of 5
by Adrian

This traveler left a rating score only Posted Aug 15, 2016 on Hotels
3 out of 5
by A verified traveler

价高

Posted Aug 12, 2016 on Hotels
价格略贵,性价比不高