Ratings based on 165 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.0 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
business tripPosted Oct 17, 2015
Pros: room was large, comfy bed, location close to business office, restro ok.
Cons: wifi, flexibility when booking
two night stay, room ok, but wifi a problem. Stayed here a few times and the wifi never seems to be working ...last 3/4 visits when I raise the issue the staff have told me the "guy" will fix it... which never happens.....it is actually getting worse!! this time the wifi wouldn't even work in the reception area (system connected but would not load any web pages even when logged into "the cloud") ...bar/restro wifi system worked ok, this is a problem for business users who expect a decent wifi provision because the hotel advertise wifi as being available in the rooms.........
for Everyoneby A verified traveler from London
the hotel is adequate and is close to the town.Posted Oct 17, 2015
Pros: it is close to the port
Cons: the bathroom could be improved.
Location: close to the town and port
everything was good apart from the fire alarm going off. I found out that someone had had a shower but not shut the bathroom door.
for Everyoneby A verified traveler
Een hele prettig verblijf in dit hotel.Posted Sep 15, 2015
Pros: Makelijk bereikbaar
De kamer was ruim en goed aangekleed. Badkamer kan wel een opknapbeurt gebruiken.
for Otherby A verified traveler from China
Akzeptables Hotel etwas ausserhalbPosted Sep 11, 2015
Pros: Es liegt sehr nah am Wasser, ein schoener 5 Minuten Spaziergang.
Cons: Der Zimmerdienst war nicht wirklich sehr aufmerksam, ob man Zahnputzbecher und Schampoo nachgefuellt werden scheint zufaellig,
Location: Golfplatz direkt hinterm Haus. Taxis in die Stadt (tagsueber 5-6, nachts 10 GBP). AquaCabs kommen schneller als die Taxis ueber Taxirufknopf im Hotel.
Es war das letzte Hotel das noch buchbar war; in Portsmouth war sonst nichts mehr unter 1000 Euro pro Nacht zu haben. Dafuer war dieses fuer 120GBP eine insgesamt gute Erfahrung.
for Familiesby barbara from Annan
DisappointedPosted Aug 26, 2015 on Hotels
Hotel is getting tired could do with a make over. Sleep was none existent due to the noise from functions on both nights of stay then the up and down of people on corridor adjacent to rooms till early hours of the morning. The bathroom was rather smelly, but clean. Corridor to room was also smelly. My granddaughter refused to stay with me.
for Couplesby Andrew from Norfolk
Posted Aug 25, 2015 on Hotels
Room was comfortable and clean.food at the hotel was very good.
for Couplesby Michael from Cambridge
Will use againPosted Aug 19, 2015 on Hotels
Great room tho could be noisy as they have weddings and parties etc. \excellent (and inexpensive!) breakfast. Bathroom needs a little care - water suddenly became very hot in the shower. Great location near A27/M27 and good quiet position. We will stay there again.
for Couplesby Paul from portsmouth
Posted Aug 17, 2015 on Hotels
very enjoyable relaxed atmosphere
for Everyoneby A verified traveler
not without issues but okPosted Aug 15, 2015
Pros: room was always clean although i noticed a "musty" smell when first entering the room but the smell disappeared after a few minutes....
Location: a little bit out of the way if you don't have a car but for business the hotels "on site" restaurant is suitable. golf course very close
issues - internet is provided by,,"the cloud" and doesn't work in the room i had, you could log on and do a search but every web site gave "security certificate" error messages and would load.....so internet in room was a complete waste of time...internet in the reception and restaurant logs out every few minutes for no apparent reason so basically although wifi is provided it's next to useless, i tried with an iPhone5c, my laptop and an android tablet my work colleague tried with iPhone6 and laptop...exactly the same results as me...if staying for business this is a big issue....No tv remote control in room. everything else ok
by A verified traveler from West Midlands
Convenient for overnight stop.Posted Aug 14, 2015
Pros: Convenience for ferry. Staff doing their best.
Cons: Good housekeeping needed. Curtains coming off rails. Inadequate pillows.
Notified hotel of our late arrival, 11.00 pm. Corridors to room smelled musty. Twin room booked one bed had dirty sheets. Tea making facilities not clean. Fortunately window was open so room smelled better. Two party groups in therefore noisy night. Breakfast which was extra was okay. Generally hotel in need of refurbishment.