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Get an overview of this hotel4-star family-friendly hotel, walk to Southampton Maritime Museum


This family-friendly Southampton hotel is located on the waterfront, within a 10-minute walk of The Quays and Southampton Maritime Museum. Mayflower Park and Old City Walls are also within 5 minutes.

Hotel Features

Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Other amenities include a health club, a fitness center, and a bar/lounge.

Room Amenities

All 173 rooms offer free WiFi and free wired Internet, plus 24-hour room service and plasma TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Harbour Hotel features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 11484 square feet (1066.88 square meters) include conference space. This family-friendly hotel also offers a fitness center, a sauna, and a steam room. For a surcharge, the property provides a cruise ship terminal shuttle, a roundtrip airport shuttle, and a ferry terminal shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grand Harbour Hotel is a smoke-free property.

  • Terrace 
  • Number of meeting rooms - 10 
  • Year Built 1994 
  • Wedding services 
  • Conference space 
  • Number of buildings/towers - 1 
  • Garden 
  • Coffee shop or café 
  • Spa services on site 
  • Spa treatment room(s) 
  • Meeting rooms 10 
  • Computer station 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 173 
  • ATM/banking 
  • Number of floors - 7 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Elevator/lift 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Cruise terminal shuttle (surcharge) 
  • Ferry terminal shuttle (surcharge) 
  • Health club 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Luggage storage 
  • Turkish bath/Hammam 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • 24-hour business center 
  • Conference space size (feet) - 11484 
  • Conference space size (meters) - 1066.88 
  • Sauna 
  • Smoke-free property 
  • Steam room 
  • Indoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Daily housekeeping 
  • Phone 
  • Free toiletries 
  • Shower/tub combination 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free wired high-speed Internet 
  • Plasma TV 
  • Free cribs/infant beds 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Free WiFi 
  • Climate control 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Rollaway/extra beds (free) 

Where to Eat

English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Boardwalk Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

The Hamtun Atrium - Overlooking the garden, this bar specializes in local cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a steam room. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Boat tours nearby 

Spa Services

Serenity Spa has 4 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Body treatments 
  • Number of treatment rooms 4 
  • Aromatherapy treatments 
  • Minimum age to access spa is 16 
  • Sauna in spa 
  • Massages 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 
  • Braille or raised signage 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for English breakfast: GBP 15.95 for adults and GBP 7.95 for children (approximately)
  • Airport shuttle fee: GBP 25.00 per vehicle (roundtrip)
  • Self parking fee: GBP 10.00 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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