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Get an overview of this hotel4-star spa hotel, walk to Southampton Maritime Museum


Located in the heart of Southampton, this spa hotel is within a 10-minute walk of The Quays and Southampton Maritime Museum. Old City Walls and Mayflower Park are also within 5 minutes.

Hotel Features

Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Other amenities include a health club, a fitness center, and a bar/lounge.

Room Amenities

All 173 rooms offer free WiFi and free wired Internet, plus 24-hour room service and plasma TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Harbour Hotel features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 11484 square feet (1066.88 square meters) include conference space. This business-friendly hotel also offers a fitness center, a sauna, and a steam room. For a surcharge, the property provides a cruise ship terminal shuttle, a roundtrip airport shuttle, and a ferry terminal shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grand Harbour Hotel is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 11484 
  • Conference space size (meters) - 1066.88 
  • Cruise terminal shuttle (surcharge) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Ferry terminal shuttle (surcharge) 
  • Fitness facilities 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 10 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 7 
  • Number of meeting rooms - 10 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Terrace 
  • Total number of rooms - 173 
  • Turkish bath/Hammam 
  • Wedding services 
  • Year Built 1994 

Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  

Room Amenities

  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Iron/ironing board 
  • Phone 
  • Plasma TV 
  • Private bathroom 
  • Room service (24 hours) 
  • Shower/tub combination 

Where to Eat

English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Boardwalk Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

The Hamtun Atrium - Overlooking the garden, this bar specializes in local cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a steam room. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

Serenity Spa has 4 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM

Check-in time ends at 11 AM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for English breakfast: GBP 15.95 for adults and GBP 7.95 for children (approximately)
  • Airport shuttle fee: GBP 25.00 per vehicle (roundtrip)
  • Self parking fee: GBP 10.00 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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