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We stayed 2 nights. Staff very helpful and fixed a problem with our door (key card battery needed replacing) very quickly. Place clean and bed very comfortable. Great view from room, once the sea fog had cleared! Would stay again.
The hotel is certainly one of the best in the UK. The facilities are excellent, the rooms are beautiful, food is very good and generally a first class service. Add to that a great location, where you benefit from both the New Forest and the nice beaches near Bournemouth, and you have a truly great ...
No real issues, sometimes lobby crowded, staff excellent in reception, bar and restaurant, didn't find all that much in Southampton, frequent buses and trains to other cities and ferry to Isle of Wight, theatre and cinemas nearby
i was allocated a room that was not up to my expectations but was immediately moved to one of the newly refurbished rooms. This made the whole experience much improved from my last visit. The staff were very pleasant and the food was wondeful.
Stayed here the night before my wedding. Was a nice hotel. Had really good spa facilities which was really nice to relax in before my wedding. Room was nice and in good condition. Breakfast was good with a mixture of hot and cold food. Only disappointment was the long walk to get to our room.
Me and my partner like coming here because of the many different activities available. The rooms are lovely as are the Staff always helpfull, just in need of an update as some area's are starting to look old and grubby . Otherwise keep up the good work .
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