Posted Jul 21, 2015 on Hotels
I booked a double room with a sofa bed for myself and my grandson. On arrival at the hotel at 2.00 pm, I asked the receptionist if the sofa bed was made up, and the man said it wasn't, as I hadn't asked for that. He said it would be made up as a bed for my grandson while we were out during the afternoon. On our return to the room at 6.30 pm, the sofa bed was not made up, and there was no bedding for it. I phoned reception, and another member of staff came, and returned with the bedding and made it up. Apart from that, we enjoyed our 3 night stay at the hotel, which is very convenient for the Naval Dockyard and Spinnaker Tower.