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Get an overview of this hotel3-star hotel with free breakfast and restaurant

Location

Situated in Southampton, this hotel is 0.6 mi (1 km) from Virtual Aviation and within 3 mi (5 km) of Romsey Golf Club and Eling Tide Mill. Gambado and New Forest Museum are also within 3 mi (5 km).

Hotel Features

A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, multilingual staff, and a front-desk safe are onsite.

Room Amenities

All 105 rooms provide free WiFi, coffee makers, and flat-screen TVs. Other amenities available to guests include free newspapers, hair dryers, and showers.

Holiday Inn Express Southampton - West

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is complimentary.

5 meeting rooms are available. This business-friendly hotel also offers multilingual staff, dry cleaning/laundry services, and discounted use of a nearby fitness facility. Complimentary self parking is available on site.

Holiday Inn Express Southampton - West is a smoke-free property.

  • Use of nearby fitness center (discount) 
  • Number of meeting rooms - 5 
  • Number of buildings/towers - 1 
  • Total number of rooms - 105 
  • Number of floors - 3 
  • Restaurant 
  • Bar/lounge 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • One meeting room 
  • Free self parking 
  • Smoke-free property 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Flat-panel TV 
  • Connecting/adjoining rooms available 
  • Free newspaper 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • Desk 
  • Free WiFi 
  • Free cribs/infant beds 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 6:30 AM and 10 AM.

Great Room Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Breakfast

Start your day with a free hot/cold buffet breakfast, available daily from 6:30 AM to 10 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of GBP 10 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

24-hour check-in

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: GBP 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Holiday Inn Express Hotel Southampton West
  • Holiday Inn Express Southampton West
  • Southampton West Holiday Inn Express
  • Holiday Inn Express Southampton West Hotel Southampton
  • Holiday Inn Express Southampton West Hotel

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


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3.8 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
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3 out of 5
by
Posted Jan 29, 2017
No the best of Holiday Inn but closer to where I was working. The holiday is located near a derelict site which does not make it appealing. I asked for a shower cap and was told not supplied. I did not sleep well as the bedding made me itch throughout the night.
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Near where I needed to stay

3 out of 5
by
Posted Jan 25, 2017
Pros: It was close to my place of work.
Cons: Food. cold chips and over cooked chicken. Breakfast was a bit ropey as well.
Location: n/a
It was ok. Nothing special but pleasant enough. Rooms where good as where the staff but the food was not particularly good.
Comment from Hotel Management
Jan 26, 2017 by Jurgita
Dear Guest, Thank you for staying with us and taking the time to leave constructive feedback. We are pleased to hear that overall you had a good stay with us. However, I would like to apologize for shortfalls you have experienced during your stay. Please be advised we are starting our new bar menu as from 01st of February. Also there is new pub/restaurant 'Walnut Tree Farm' across the road. We are looking forward to welcoming you back and show how great our hotel is. Many thanks, Regards, Jurgita Deputy General Manager
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5 out of 5
by
Posted Sep 17, 2016
The staff were very helpful and we enjoyed our brief stay
Comment from Hotel Management
Sep 19, 2016 by Jurgita
Dear Guest, Thank you for staying with us and for great comment about the team. We are looking forward to welcoming you back. Kind regards, Jurgita Deputy General Manager
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Shouldn't Stay at this One

2 out of 5
by from Tucson, AZ
Posted Jul 19, 2016
Pros: The staff.
Cons: Get Holiday Inn to do some renovations on this property.
Location: Location is terrible and there is absolutely nothing to do nearby.
This hotel is very far from the city of Southampton. The accommodations were old and outdated. You are a captive audience for food if you don't have any transportation. There are no eating establishments within walking distance of the hotel. The food at their restaurant was okay, but not what one would expect from a Holiday Inn. Taxis were available, but expensive, if you wanted to venture off the property and go into Southampton proper.
Comment from Hotel Management
Jul 26, 2016 by Jurgita
Dear Happy Hal, Thank you for staying with us and leaving positive review about the staff. I would like to apologise if you found our hotel not so modern. Please be advised that our Great room lobby has been renovated 6 months ago and it's one of the first hotel with semi generation 4 Great room look. We have invested over 80,000 GBP in our Great room makeover Sorry if you found the hotel location too far from the city. The hotel is 10-15 minutes drive from our hotel to the city. Please note there is new pub/restaurant opened next to our hotel (few minutes walk) so our guest has an option to eat not only in our hotel Thank you once again for staying with us. Kind regards, Jurgita Deputy General Manager
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Close to Isle of Wight ferry

4 out of 5
by from Birmingham
Posted Jun 25, 2016
1 night stay so we could be close to ferry the following morning. Breakfast fine and set us up for day, great they had children's cutlery
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No Air Conditioning. Room was very hot!

3 out of 5
by from Los Angeles
Posted Jun 14, 2016
Pros: The staff
Cons: Install air conditioning
The hotel was located in a construction area where one can see pile of sand and machineries. We did not know the rooms at the hotel had no air conditioning. Southhampton had 80 degree temperature and when we arrived at 8pm and checked in the room located on the 3rd top floor, it was like 100 degrees. We got a fan and opened the windows. We ordered fish and chip at the cafe and it tasted like cardboard. The breakfast next morning was ok. The best thing is the staff people. They were friendly. They helped us print out our boarding pass.
Comment from Hotel Management
Jun 22, 2016 by deputy@expresssouthampton.co.uk
Dear Guest, Thank you for staying with us. I have taken on board your comments and have passed them onto the relevant departments. Valuable feedback such as yours can only help us to become better at what we do. So once again thank you and we look forward to welcoming you back in the near future. Regards, Jurgita Deputy General Manager
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Very convenient situation

4 out of 5
by from Devon
Posted Jun 4, 2016
Pros: We felt the Hotel was friendly,welcoming and well run.The room was comfortable and clean with a good supply of tea,coffee etc and fresh towels.
Cons: Maybe the double bed could have been a little wider!
Location: Located just near to the Motorway,so a quick exit was easy.Good access to Southampton City centre. We went to see the Titanic Exhibition in the City .
We stayed for 3 nights on a visit to see our Daughter and Family who lived just 10 minutes drive away.,so it was a very convenient location for us. We found that the Hotel adequately met our requirements for everything,in fact perfect. Although situated in an area where a lot of building was going on around the Hotel,it did not affect us in any way. Once inside,we didn't hear any outside noise and was very peaceful at night.
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Great place to stay ideal for the motorway

5 out of 5
by from London
Posted May 4, 2016
Pros: Every thing
Cons: Double glassed Windows so when you are in the rooms facing the motorway you won't here the noise of the heavy lorry's going by.
Location: Not far from the New Forest, or the ferry to go to the Isle of Wright,Southampton shopping centre
First room we had was overlooking the motorway but was noisy,so we ask to change rooms and there was no problem at all the staff where very helpful and polite, and the service and food was very good.
Comment from Hotel Management
May 4, 2016 by deputy@expresssouthampton.co.uk
Dear Pauline, Thank you very much for staying with us and rating us maximum in each area (cleanliness, service and staff, location and hotel condition). We are very happy to read that you found our hotel to be in a great location with an easy access for the motorway and easy to reach many beautiful places (New Forest/Lyndhurst/Lymington/Ise of White by ferry/ Paultauns Park/ Beaulieu motor museum/ Cruise terminals). In regards to the noise on motorway side as trees has been recently cut around we are pleased to let you know that soon we will be getting triple glazed windows so our guests could have even better nights sleep Once again thank you very much for staying with us and we are looking forward to welcoming you back to our hotel. Kind regards, Jurgita Deputy General Manager
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Very disappointed

2 out of 5
by from Australia
Posted Apr 19, 2016
Pros: Not a lot but the room was clean
Cons: The Evening meal was very disappointing everywhere else we stayed the fish was fresh , here I thought it was frozen and the chips were terrible .
Out of all the Hotels that we stayed at in the UK this was the most disappointing , I felt one of the afternoon staff was more interested in the computer
Comment from Hotel Management
Apr 25, 2016 by deputy@expresssouthampton.co.uk
Dear Pam, Many thanks for sharing your comments about your stay with us. Our goal is not only to meet guest expectation but to exceed expectation at all times. Our housekeeping team consistently set very high standard especially when it comes to bedroom cleanliness. There is no doubt that our team at Southampton take great pride in delivering the best service and hospitality to all our guests. However I would like to apologise that you didn’t get to experience on our dinner service. We constantly try our level best to improve the dinner presentation and the quality by looking in to different cooking methods. Our location, free parking, free Wi-Fi and included breakfast are definitely value for money Thank you once again for staying with us and we look forward to welcoming you back to our hotel. Kind regards, Jurgita Deputy General Manager
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Great for business, B & B

4 out of 5
by from Hastings
Posted Jan 23, 2016
Pros: Easy access
Cons: Upgrade the room heating.
Greeted with friendly staff on arrival, checked in quickly and located room on top floor. spacious room was cold to start but soon warmed up, comfortable bed, tv and tea coffee making in room. WC shower was roomy and water temperatures were just right. Check out was fast and easy with friendly staff, the complimentary breakfast was ok for what it was. All round this hotel suited my needs perfectly, on business so needed a comfortable bed in a clean room and no fuss. No fancy restaurants or bars, a straight forward hotel close to the motorway.
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