Central location, low standard
Posted Sep 3, 2016
The hotel was in a good location, close to restaurants, old Southampton town and shopping district. Reception staff were friendly and inviting. The room was very outdated and below standard for Mercure. The paint on the wall was cracked and peeling, the carpet stained, the floor squeaked and the room stuffy, with the portable cooler unable to cope. The ensuite also needed updating as the painted shelving was poor. The breakfast was quite good. Overall poor value for money as high Mercure rates still charged.