Ratings based on 165 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from London
Quiet HotelPosted Sep 11, 2015
Pros: The location in lovely forest.
Cons: The dinner menu could be more varied
Location: Isolated with only walks in the forest to do.
Hotel in lovely surroundings but isolated. Breakfast very nice but dinner menu too fussy.
by A verified traveler
hotel set in nice groundsPosted Sep 11, 2015
Cons: The executive rooms. The price certainly is not reflected in them at all
We were very disappointed with the ROOM . For an EXECUTIVE ROOM it was small and just a nondescript hotel room.We would NOT recommend nor stay there again. The best part was the breakfast, could'nt fault that.
for Couplesby A verified traveler from london
Very Nice settingPosted Sep 8, 2015
The hotel was very nice, staff very accommodating and very well mannered they went out of there way to help, grounds and views were refreshing set in the new forest it was tranquil and peaceful, the dining rooms ect were very apt for the period of the house, the only disappointment were the rooms they were set on the ground floor and very modern, it was a comfortable room, spacious but not inkeeping with the house, we expected a more traditional room with at least a decent view of the wonderful gardens especially with the price that was paid per stay per night, breakfast was freshly cooked and there was a variety of food on offer including a vegetarian choice, we would consider staying again as it is set in a wonderful location.
for Everyoneby A verified traveler
Posted Aug 31, 2015
Lovely hotel in a beautiful location. Would go back again soon!
for Couplesby A verified traveler
Perfect location for a relaxing, carefree break.Posted Aug 9, 2015
Pros: The location particularly and everything.
We treated our daughter and son in law to a night at this hotel after they had had a particularly tough year. They had a very relaxing time and they both looked totally refreshed and relaxed when they came home and said they had completely "wound down" and had a wonderful couple of days.
for Couplesby Heather
Posted Jul 2, 2015 on Hotels
Lovely hotel and environment....the only downside was that the staff struggled to cope during meal times particularly breakfast and evenings.
for Familiesby A verified traveler
It was okay experience.Posted Jun 30, 2015 on Hotels
The hotel and the surrounding areas are beautiful. It took us long time to check in. The reception could not get our keys right, we were running back and forth a few times. The TV in our room was not working. Otherwise, the staff were friendly and helpful. It was ok the overall experience.
for Couplesby David from Richmond
Lovely situationPosted Jun 25, 2015 on Hotels
enjoyable short break. Breakfasts good but evening meal overpriced amend service patchy. ' problems in the kitchen' we were told!
for Couplesby A verified traveler
Nice HotelPosted Jun 15, 2015 on Hotels
Great stay, fantastic location and staff, hotel clean but does look a little tired and needs a refurb, however would return for sure.
for Couplesby A verified traveler from West Sussex UK
4 night break to The New ForestPosted Jun 11, 2015
Pros: The outside.
Location: Beautiful location in the New Forest surrounded by some magnificent trees. Approx 3 miles out of Brockenhurst. Good choice of eating places and shops.
We were spending 5 days in the New Forest and anticipated that Rhinefield House was probably the best hotel in the Brockenhurst area. First impressions were very good: the hotel has a wonderful drive lined with beautiful rhododendrons and magnificent trees. There is a large carp pond and fountains and afternoon tea can be taken outside around the pond. The interior of the hotel is smart, clean and comfortable. Our Classic room was pretty much as expected - not much of a view - pretty standard in fact rather than exceptional. We had breakfast in our room and the room service was perfectly punctual and the food delicious. We had a problem obtaining internet connection. The hotel guide in the room says quite clearly that connection in the room was by wire only. I had problems and was referred to the tech guys who are in fact speaking from the USA. The distance between the telephone & where the ethernet cable plugs in was too far to follow instructions but a man on reception was kind enough to sort my problem instead. The book needs updating as there is wi-fi in the room. Our room smelled of drains but we didn't want to make a fuss. I am confident that had we mentioned it, it could have been cured so we mentioned it on leaving to be helpful for the next guests. The room maid must have noticed it and should have reported the problem but after 4 nights, she hadn't reported it. Overall I would say our stay was fine.