Ratings based on 144 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2017
Enjoyed my stay very much.The bedrooms were beautiful and they served excellent food.Would stay again.
Comment from Hotel Management
May 27, 2017 by Andy, Hotel Management
Thank you for leaving your review with us following your stay recently, we are pleased to see you enjoyed your time with us. Hope to see you again in the future Kind Regards Andy Deputy Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Evesham

Very convenient for exploring the New Forest

Posted May 21, 2017
Pros: The good value for money
Cons: Nothing
Location: The New Forest and especially Exbury gardens .Diana
Overall a wonderful stay with a surprise upgraded room which was a superior room.
Comment from Hotel Management
May 22, 2017 by Andy, Hotel Management
Thank you for leaving us with your comments following your recent stay. We are pleased you enjoyed everything whilst you were here. Hope to see you again the future Kind Regards Andy Deputy Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Lovely quaint hotel, good location

Posted May 6, 2017
Pros: The room, the goof quality food, the friendly staff
Cons: Service from the kitchen could have been a bit quicker
Location: Visiting the New Forest, wildlife etc, shopping in Southampton.
We stayed for 2 nights, over a bank holiday weekend. The room was absolutely lovely, and had a very nice ensuite bathroom. We had dinner in the pub the first night - the food was great, but the service was a bit slow - this could have been because we were sitting in the bar area as we had our dog with us (who was made very welcome).
Comment from Hotel Management
May 6, 2017 by Andy , Hotel Management
Thank you for leaving us with your comments following your recent stay with us. We have spoken with the team to ensure bar service speeds improve Kind Regards Andy Deputy Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Oshawa

Quaint old Inn

Posted Apr 17, 2017
Pros: Unique style of an old English Inn with modern accommodations.
Cons: Service at the restaurant was a little slow, however it was Easter weekend and really busy.
Location: Not sure as we traveled out of town to visit a museum.
Although we were only there for one evening the Inn was perfect. Food was very good at the restaurant and the room was very nice. Super clean and very comfortable
Comment from Hotel Management
Apr 24, 2017 by Andy, Hotel Management
Thank you for your comments following your recent stay with us. Slow service is not something we usually encounter, we will work to improve this in the future Kind Regards Andy Deputy Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Thoroughly recommended

Posted Apr 15, 2017
Lovely stay, great room with character and well presented. Fine breakfast.
Comment from Hotel Management
Apr 24, 2017 by Andy, Hotel Management
Thank you for your comments following your recent stay with us. I am pleased to hear you enjoyed your time here, we hope you can visit again in the future Kind Regards Andy Deputy Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Romford

Great place to stay on the edge of the New Forest

Posted Apr 11, 2017
Nothing was too much trouble for the staff. Good location for travel. Not far from busy roads though still quiet. Great food at the pub on site and excellent beers.
Comment from Hotel Management
Apr 14, 2017 by Andy, Hotel Management
Thank you for leaving us with your comments, I am pleased you enjoyed your stay here with us. We hope to see you again in the future Andy Deputy Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel great food

Posted Apr 9, 2017
Room was large and comfy, they added an extra bed for our little girl for no charge. The food in the pub is really very good we have a great dinner and. Real fast. The staff are all very friendly and helpful. Only a 5 minute drive to peppa pig world. I would highly recommended this hotel for family's.
Comment from Hotel Management
Apr 14, 2017 by Andy, Hotel Management
Thank you very much for leaving us with your comments following your recent stay with us, I am pleased that you enjoyed your stay Andy Deputy Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely room

Posted Mar 27, 2017
Very helpful and polite staff. The room was clean and very good value for money. Will be recommending the hotel and may revisit if I spend any time in the area in the future!
Comment from Hotel Management
Mar 31, 2017 by Andy, Hotel Management
Thank you for leaving us such a kind review We hope you can visit again in the future Andy Deputy Manager
3 out of 5
by A verified traveler

Dog friendly overnight stop near Southampton

Posted Mar 18, 2017 on Hotels
This hotel is dog friendly and convenient for an overnight stay before a cruise from Southampton. The rooms are comfortable and well furnished. The evening meal was expensive and disappointing on this occasion and breakfast was also disappointing as several items such as sausage and black pudding were cold. On a previous stay our experience in the restaurant was better. Overall we felt value for money could be improved.
Comment from Hotel Management
Mar 20, 2017
Thank you for your feedback following your recent stay with us, I'm sorry to hear you were disappointed with your meals, I will make sure that our head chef knows about these issues, and we will work to resolve them Andy Deputy Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent

Pleasantly surprised.

Posted Mar 16, 2017
Pros: Position to the New Forest, Beaulieu Motor Museum and other attractions. Best smelling hotel room I have ever been in!
Cons: Dinner choice was maybe the problem. We chose rib eye of pork which was almost inedible. Both days our breakfast was served barely warm.
Location: Perfect for the New Forest, peaceful and very pretty. Quaint villages closeby, Motor Museum etc.
The position of The Pilgrim Inn was perfect, rooms were attractive and very clean. Really enjoyed our stay.
Comment from Hotel Management
Mar 17, 2017 by Andy, Hotel Management
Hi Paula, Thank you for your feedback, I will have a chat with our Head Chef about the food issues and we will ensure they are resolved. We hope you consider returning to us in the future Kind Regards Andy Deputy Manager