Ratings based on 93 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Bit of luxury

Posted Jun 11, 2017
Pros: The beautiful grounds and feeling of relaxation.
Cons: The condition of the soft furnishings in the lounge, bar. The cleanliness of the fireplaces. The condition of the tables in the lounge, bar.
Location: The nearby village of Rotherwick 5-10 minutes to walk has a lovely pub and restaurant. Basingstoke canal nearby.
We first stayed here about 15 years ago and it was very special. The staff knew our names within about 10 minutes and we felt spoilt rotten. This time the staff were still lovely and the grounds beautiful. The service wasn't quite as good this time but we did stay at a busier time of year being the May bank holiday weekend. I think we were disappointed in the general state of the place this time. The fronts of the comfy lounge and bar chairs looked grubby and really need a good clean or recovering. Tables weren't cleared quickly and many had stains, chips and generally looked in need of replacing. The fronts of the big fire surrounds looked all sooty and need a good clean. Some of the windows, particularly in the dining room, need some attention as they look shabby. It's a real shame because the staff were working very hard and it's still a lovely, relaxing stay but it has lost some of it's sparkle. The owners really need to invest in some maintenance in order to bring it back up to the previous level which made that first stay feel so special.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely hotel nice grounds friendly staff .

Posted Apr 10, 2017
Pros: Everything
This is a lovely place to stay and unwind in the quiet of Hampshire my husband and I have stayed here twice before it is easy to get to. From London and yet it feels a world away.we will visit again please God in the autum.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
A lovely comfortable hotel, with excellent customer service....always a relaxing place to visit
5 out of 5
by tracey

Clean hotel & good facilities

Posted Feb 6, 2017 on Hotels
Beautiful surroundings, lovely staff & excellent service
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Afternoon tea and stay

Posted Oct 31, 2016
Enjoyable time. Helpful staff. Beautiful grounds. Tea far too strong and undrinkable. Spa and pool need updating. An expensive treat