Ratings based on 207 Verified Reviews

3.6 out of 5
84% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC Canada

Excellent location

Posted Sep 12, 2017
Minutes away from the Swiss Cottage tube stop, this lovely neighbourhood hosts pleasant walks to a few commercial districts and Regents Park. A walk to Primrose Hill is a must for a nice vantage point of the London core. The hotel is very clean, although it is basic accommodation as advertised. The staff are very attentive and it's good value for the money.
Comment from Hotel Management
Sep 13, 2017 by Rohan, Hotel Management
Chris, Thanks for staying with us. We appreciate your feedback. We try our best to make our customers to have a better experience.
4 out of 5
by A verified traveler

Posted Sep 7, 2017 on Hotels
Comment from Hotel Management
Sep 9, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Plymouth

Would stay again

Posted Sep 6, 2017
Really happy, lovely staff, so quiet (inside and out despite lots of people staying there) very spacious room. Hotel is on a very safe street. Yes, it is dated inside, but it is very clean. Would defiantly stay again.
Comment from Hotel Management
Sep 6, 2017 by Avoca House Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by Barbara

Posted Aug 28, 2017 on Hotels
The staff was very friendly, welcoming and helpful. Though the furnishings and fabrics were worn, the room was clean and neat, the bed was comfortable and the continental breakfasts were fresh and tasty.
Comment from Hotel Management
Aug 30, 2017
Thank you for staying with us. We appreciate your feedback.
2 out of 5
by parisa

Bad service

Posted Aug 27, 2017 on Hotels
The location is good. However, the service was so bad. The shower was not working properly. They didn't change the towels and bed sheet daily. Overall, I don't recommend it at all
Comment from Hotel Management
Aug 29, 2017
We are sorry to hear your comments. Being a small budget hotel, we dont change linen everyday. However if you ask for towels to be changed we would have done so. We apologize for the inconvenience caused.
4 out of 5
by A verified traveler

Posted Aug 16, 2017 on Hotels
Very helpful and friendly staff
Comment from Hotel Management
Aug 19, 2017
Thank you for staying with us. We appreciate your feedback.
1 out of 5
by Anna

It smells like the past still lives here :)

Posted Jul 31, 2017 on Hotels
We stayed here just for 30 minutes and ran away, because we couldn't stand the smell of the old furniture, carpet, curtains and bedding, it was terrible, we called this place a hole. We were upset that we lost our money, but still don't regret that we booked another hotel at last minute and moved. Maybe Avoca House is OK for some people, for groups of friends, but it was a great lesson for us to never book places like this in London. Guesthouses, hostels and B&B are amazing in England, but in London you can get something like this - not everyone will be feeling well staying here, especially people with allergy and sensitive to the smells, it was hard to breath the air, be careful, photos can't show the atmosphere inside, it sadly was poor here, though the building looks lovely outside, and the area around is nice.
Comment from Hotel Management
Aug 5, 2017
Thank you for your comments. We had many other number of different type of customers (some of whom are repeating customers) who stayed in this room who specifically ask to reserve the same room. We do not understand about your comments as there is no such smell here. There is a huge french window that can be opened if one needs fresh air too.
4 out of 5
Recommended
for Everyone
by A verified traveler from warwickshire

Convenient location

Posted Jul 31, 2017
Pros: Good value, in the right area of London, good breakfast
Cons: Decor is a bit tired and our room needs a new shower curtain.
Location: Convenient for Camden market which we enjoyed.
Enjoyed our stay in London . The room was adequate and good value for money. Would stay there again.
Comment from Hotel Management
Aug 5, 2017 by AHH Staff RJ , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Stay

Posted Jul 29, 2017
Good clean hotel close to transport links, not in central London but still a great location. Rooms are spacious and clean, and hotel staff were helpful and accommodating. Will stay again.
Comment from Hotel Management
Aug 5, 2017 by AHH Staff RJ , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
Nice quite neighborhood close to underground. Staff serving breakfast were very accommodating.
Comment from Hotel Management
Jul 18, 2017 by Avoca House Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!