Ratings based on 944 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler

Nice ambiance and near amenities.

Posted Dec 3, 2017
Pros: Ambiance
Cons: NA
Very comfortable for big family to stay at Holiday Inn Swiss Cottage. Nearby to shops.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dorset

COMFORTABLE HOTEL AND FANTASTIC VALUE

Posted Nov 5, 2017
We.stayed here during a short visit to London. The hotel is very close to Finchley Road tube station and from there it is only a short journey to the centre of London. The room was very comfortable, the staff were friendly and helpful and the breakfast was excellent. At £85 for one night B&B the Hotel was fantastic value.
4 out of 5
Recommended
for Everyone
by A verified traveler from SANDHURST

Good Location

Posted Oct 16, 2017
Welcoming and friendly staff. Comfortable, but basic room. Great breakfast. Super location, just down the road from Finchley Road tube and across the road from great restaurants and a cinema. Would certainly stay again
4 out of 5
by Ian

Generally good with some bed issues

Posted Sep 18, 2017 on Hotels
Generally very good. It's a good location with only a bit of traffic noise audible in the room. The room is small but clean and the staff were very helpful and friendly. The bed was a little firm, however, so it wasn't the most comfortable bed I've slept in but it was good for what we needed - a place to stay in the right location.
3 out of 5
by A verified traveler from Arizona

Room was smaller than expected.

Posted Sep 17, 2017
Pros: It was near shopping
Location: shopping center
Beds were terrible. Could feel the coils. Breakfast was ok. Not near as good as the Holiday Inn Express at 295 North End Road.
4 out of 5
by Alyssa

This traveler left a rating score only Posted Sep 13, 2017 on Hotels
3 out of 5
by A verified traveler from Piscataway, NJ

Hotel in Central Location

Posted Sep 11, 2017
Pros: Centrally located
Cons: Customer Service needs improvement
Location: Shopping Mall right across and plenty of high street shops
We checked in the morning and booked for 2 double bed through expedia, but we were told the hotel does not offer double bed.. the room was VERY small and the staff not too helpful either.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Sussex

Perfect short time hotel

Posted Sep 9, 2017
A perfectly suited hotel for a short time stay allowing you to venture out to the local areas to see the London sites and attractions
4 out of 5
by Lesley

Posted Sep 6, 2017 on Hotels
Basic but clean and comfortable. Good breakfast included.
5 out of 5
by Adina

Posted Aug 27, 2017 on Hotels
Very obliging staff. Hotel in great position