Nice, pleasant hotel!
Posted Apr 21, 2016
I was not looking forward to a two night stay in a small midwest town - you never know what your are going to get in small town hotels. However, I was very pleasantly surprised with the quality of the hotel. The front desk staff were all pleasant and helpful. They always seemed to have a tray of cookies out for guests. There was a decent breakfast (not a gourmet feast by any standard), but any reasonable person would be able to find some tasty sustenance before they start their day. The bed was reasonably comfortable with numerous pillow choices. The room was clean and tidy.
When I returned home, I realized that I had left my phone charger behind. With one quick phone call, the front desk confirmed that they had my charger and agreed to put it into the mail for me! Thanks so much!
Good hotel, great staff, great rate - no complaints here!
Comment from Hotel Management
Apr 29, 2016 by GM, Hotel Management
I am pleased that we were able to change your ideas regarding small towns and what they have to offer. It is always great to hear that your staff is friendly and helpful. We were just awarded PROPERTY of the YEAR last week which is such an honor, but the greatest honor is hearing compliments from valued guests like you. We hope that when you are in the area again you will stay with us and visit our specialty shops and have a coffee at the Rustic Brew.