Posted Jun 28, 2016
Front Desk Gal was pleasant. We arrived late because we worked all day. Condition of this room was dirty. Bed was made with the sheets on the bottom mattress inside out. The dust ruffle was tugged in around the beds and stained. The toilet seat had scuffs all over it and looked dirty. There was hair on the floor in the bathroom. And that was what was noticed in the first 5 minutes. Trust me... We did not want this to happen as we just worked 10 hours and traveled 3.
We changed our room, not much better, but my employees felt better making a change. The basic maintenance of the rooms we stayed in was terrible. Housekeeping does not take pride in what they do. Just walking up to the door of the room the carpeting was dirty.
I paid top dollar for this room and although a Best Western, I usually get a better value than this. I have the Managers business card and will be contacting him.