3 bedrooms, hypo-allergenic bedding, Select Comfort beds, in-room safe

Reviews of Turismo Vinapu

3 out of 5
Turismo Vinapu
Atamu Tekena S/N, Hanga Roa, Easter Island

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is an ultra-budget accommodation on a really expensive island, really its one step above camping - eg: bring your own toilet paper. It was an ok place to stay, but future travellers need to know the details here. Also it was exceptionally difficult to contact this property, as expedia didnt provide an email, only a phone number - which was not accessible outside of Rapa Nui. This is necessary in order to arrange airport transfer because no one knows where this property actually is. It is walking distance from the airport (maybe not at midday with big suitcases though).
Stayed 3 nights in Mar 2019
Response from Hugo on Apr 23, 2019
Dear Mr. Anonymous My answer is very simple, when you make the reservation, you should read all the information given to you by the sales channel of the accommodations when you receive the corresponding voucher. The description of properties Vinapu, is very clear, fully equipped, is delivered completely clean, everything that consumes, customers must be brought or bought in minimarket and local distributors. There is no breakfast service or toilet service on the property. It is totally autonomous. Regarding transfer to and from the airport, it is free, kindness of the property. Sincerely.,

10/10 Excellent

Mike, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at Vinapu!
We thoroughly enjoyed out stay here. This property is several bungalow houses - ours was two bedrooms with two bathrooms and a good sized kitchen, dining and living room. We were very comfortable and the kitchen had a full sized fridge, stove, and microwave. There is a grocery store across the street, as well as a bakery and restaurant. The owner was very friendly and helpful and made sure we enjoyed out stay in Hanga Roa. (He also have a very friendly black cat). The property is located very close to the airport and on the main street - meaning the whole town is walkable from here - its a perfect location.
Stayed 6 nights in Mar 2018

4/10 Poor

Jon, Londonñ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy room, no change of towels, very basic
Great location, super friendly staff but very, very basic facilities. No change of towels during our stay, noisy room, next to a busy street. For the price we paid, we thought we would get a bit more

2/10 Terrible

JC, DC

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Skip this place
This is a place with potential, but with serious drawbacks! We had an efficiency, cooktop, fridge, microwave, toaster, good water pressure, clean condition BUT!!! No AC or ceiling fan. To avoid stifling, you had to open the doors and windows, which lacked screens, so you ended up sharing the room with hundreds of bugs (few mosquitoes) There was no railing on the balcony, it was unfinished. As the units faced the main road, it was incredibly noisy; there were youngsters gunning motorbikes up an down the street till 2am most nights, and the noise started back up before 7am...
the "balcony"

8/10 Good

JAY, Portland oregon

Liked: Cleanliness, property conditions & facilities, room comfort
Easter island done right
Everything went well. We rented a car from Hugo and it got a flat and exchanged cars for us they made every effort to make things enjoyable

8/10 Good

William, New Jersey USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on main street in the center of town
The unit we stayed in was spacious and comfortable, larger than we expected, like an apartment. The location was great, at the top of the main street in the center of town. It was a great value for the price we paid. We would definitely stay there again! There was no type of room service but that was okay, we really felt like we were staying in our own home.

4/10 Poor

BJ, Sacramento, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Surprised and disappointed
Our rooms (2 couples) were kitchenette style, on second floor over street front shops below. Stairway was external, no railing, rebar sticking up from the concrete steps where a railing should have been. No external patio. Street noise echoes through. The "office" is the owners house, 75 yards away. Not properly called a "hotel" by any stretch of the word. That said, if you wanted an efficiency apartment close to downtown Hanga Roa, and you want to be able to cook your own, it could work for you. It was clean enough, good repair and had the basic stuff needed to do modest cooking. The owner has a second property near by, Hotel Victoria, and after one night in the kitchenettes he willingly moved us there, and that was far better, with breakfast included, an acceptable outside patio under palm trees, and it was just fine.

6/10 Okay

Verified traveler

Worked for us.
It is a budget place on a remote island. There is nothing fancy about it but it did provide what we needed. Three bedroom space with small kitchenette. The kitchen was great for fixing meals, since food is expensive. ( expected that since it is an island) The little market is right across the street, easy acces and takes credit cards, U.S. Cash or pesos. They have a car you can rent which was very convenient. Hugo is very nice, but English is very limited and communication is not always easy. Also being the only one there taking care, it was not always easy going to find him or get help, ie to ask if we could get clean towels or to fix something. Small details which would have made things better....missing sheets on one bed, didn't get until next day. Missing light bulbs, toilet paper we had to go to store and buy ourself. Hot water and stove not working first day. He fixed the next day. Mold in one of the bedrooms in a large spot. He said he had someone working on the outside, and inside next. But with allergies that can be a problem. Safe didn't work and he didn't have a key. Overall we enjoyed our stay. It worked great for our situation, but know it is very basic.

8/10 Good

Adam, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the Price
For the price and for Easter Island standards, this hotel was pretty decent. Don't expect too much from most hotels on Easter Island, because it is very isolated. We didn't even bother connecting to the WiFi because the wifi on the island is worse than 2G. The bathroom was small but we had hot water, so that's nice. We could have used some more blankets because it got cold at night. If we had asked the owner he probably would have gladly gave us some, but we were too lazy. Speaking of the owner, he was very helpful. He picked us up from the airport. We weren't even expecting pickup. He was waiting for us with a sign and with "lays" (not sure if that's how you spell it). He doesn't really speak much English though. He can understand more or less, but not speak. Luckily I could speak some Spanish so we were able to communicate. He also has cars to rent (stick shift only) for a very good price. There are restaurants, shops, and convenience stores on the same street. I recommend this place if you are on a budget. If you have more money to spend, of course I'd book a room in one of the nice resorts on the island.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and kind host.
The host met us at the airport and introduced the island to us in detail. The equipments of the room were new and good, and we also rented a car from the host with reasonable price. When we left, the host drove us to the airport too. We had a good stay at this hotel, Thanks them very much.

8/10 Good

SM, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly owner, homely bungalow.
The house is located nearby shops and market, very convenient. The owner is friendly and caring.

8/10 Good

darwin

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019
Response from Hugo on Apr 23, 2019
We hope you enjoyed your stay in Easter Island. Thank you for your comment

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Todo bien

4/10 Poor

Annie

Disliked: Staff & service, property conditions & facilities
Studio bien placé, mais dangereux et non aéré.
Positif : l'accueil à l'aéroport, le bon emplacement et la literie confortable. Négatif : le manque de confort et de sécurité de la chambre, l'absence de contact avec un responsable. - équipement de la salle d'eau minimal : rien pour suspendre, accrocher ou poser une serviette ou un vêtement. - manque de ventilation de la chambre. Ambiance sauna l'après-midi. Ce serait bien d'installer ou fournir un ventilateur. - porte-fenêtre sur balcon non sécurisé ! voir photos. - aucun contact avec un responsable. Mail envoyé, sans réponse. Une note avec explications (n° à contacter, emplacement de la réception, etc) serait la bienvenue. - aucun changement de serviettes prévu, ni ménage, pour un séjour d'une semaine. Le hasard d'une rencontre à J-1 du départ a permis d'obtenir des serviettes propres. Tant que des travaux ne seront pas entrepris, je déconseille ce logement.

6/10 Okay

Jako, Neuilly

Liked: Cleanliness, room comfort
Au centre de la ville
Acceuil sympathique a la Polynesienne a l'aeroport mais le proprietaire ne semble pas comprendre que le wifi (retabli au bout de 2 heures) est indispensable pour organiser le sejour car le reseau telephonique local est specifique (mobile) et defectueux (fixe). Ces studios offrent un confort acceptable mais l'isolation phonique est defectueuse et les terrasses ne sont pas terminees.

8/10 Good

his, Brasil

Liked: Cleanliness, staff & service, room comfort
ハンガロア村の中心に近く、買い物や食事が便利な宿
優しい人柄のオーナー家族で経営している小さな宿 宿にはキッチンが付いており、 近くにはおいしいパン屋さんもあるので 毎日そこで買って朝食を作っていました。 Webにはランドリー設備とありましたが 私が滞在したリーズナブルは部屋は洗濯機がないから無理と言われ 近くのランドリーサービスに連れて行ってくれました。 タオルは毎日交換してくれません。 知らずに一度、お母さんに交換してもらいましたが 翌日お父さんに言うと、滞在が終わるまで交換できないと言われました。 レンタカーもここで借りれます。 スズキのジムニー、1日8000ペソ。 街中のレンタカー屋と値段は変わりません。 マイナス点はいくつかありますが 総じて居心地が良く、立地が良い宿です。 チェックアウト時間を過ぎてもフライトの時間まで 部屋にいさせてくれました。 値段もリーズナブルなので 安宿でもなく、またホテルのようなサービスをまで求めない人には ちょうど良いと思います。