Ratings based on 47 Verified Reviews

4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Good, very close to center of town and the beach

Posted Aug 6, 2017
I was at this hotel for only two nights, though it was a very pleasant stay.
Comment from Hotel Management
Aug 14, 2017 by Daniela , Hotel Management
Iorana! Thanks for staying with us. We appreciate your feedback! Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

Great Hotel . Excellent location

Posted Jul 20, 2017
Pros: See above
Cons: More clothing storage in room and more shelves in the bathroom. Towels could be thicker and softer Prices in Chilean pesos not USD
Location: Close to restaurants, main street shopping area, maoi sunset, banks , cultural dinner/performance
Close to downtown but quiet and secluded. Very clean +++++. Had friendly and helpful staff ( front desk, housekeeping, restaurant staff and manager ). Beautifully landscaped with a pool. Room ready on arrival .Restaurant accommodating with my nut food allergy. I always felt safe. Food was very good and presented nicely. The buffet breakfast was awesome. Arranged all of our tours and on short notice ( same day ).
Comment from Hotel Management
Jul 24, 2017 by Daniela Eben - Reservas, Hotel Management
Iorana!! Thanks for staying with us! We appreciate your feedback. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Nice hotel next to the city center

Posted Jul 12, 2017
Friendly hotel staff. Close to everything. Next to the coast. Has heater and air conditioner. Excellent view.
Comment from Hotel Management
Jul 17, 2017 by Daniela Eben - Reservas, Hotel Management
Iorana! Thank you for your comments! We hope you had a good homecoming!
4 out of 5
by aydin

Pleasant place to stay

Posted Apr 30, 2017 on Hotels
Hotel staff are awesome. Parking is plentiful and the rooms are good. The caulding and tiles are a bit old in the bathroom but it's normal given the hotel is on an island and in moist conditions.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Best bungalow!

Posted Apr 29, 2017
A wonderful stay, in a peaceful oceanview bungalow, beautiful gardens and a pool. A short walk to Hanga Roa. We will recommend to all our friends!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Excellent location, clean rooms

Posted Apr 16, 2017
Very convenient location in town; restaurants and markets are within a 10-15 minute walk. Property is well-kept and clean. Staff is friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017
Very nice hotel, everything was good! Great location! Clean with good facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Hotel well located, close to the town centre

Posted Apr 7, 2017
Pros: It's good close location to the township which in within walking distance. Very clean and comfortable and in a nice quiet location close to the ocean
Cons: The service in the restaurant was poor.
Location: See above
Spent 6 nights at the hotel in a very comfortable room within the main building. We enjoyed our stay. The breakfasts were very good but the restaurant was rather disappointing for lunch or dinner. This was due to generally poor service, even if the order was just limited to drinks. As a result, the restaurant had poor patronage for the dinner meal and most guests chose to eat out at other restaurants around the township. Given the opportunity, we would stay here again.
5 out of 5
Recommended
for Couples
by A verified traveler from New York, NY

Great hotel near harbor

Posted Mar 3, 2017
Pros: Location - walking distance to harbor, shops, restaurants, main street. Very cozy setting of bungalows.
Cons: nothing. everything was great
Location: everything is close by
Stayed in bungalow. Excellent! Great breakfast - food and service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Excellent location

Posted Jan 23, 2017
Pros: Location was excellent. Walking distance to town centre where everything is; restaurants, tourist info, rentals, bank, pharmacy, mini marts etc.
Cons: Internet is available, but very slow. No English channels on tv.
Location: There is only one town on the island, and really only one reason to go, to see the archeological sites i.e. the Moai. Worth the trip!
We got off to a poor start when the promised ride from airport to hotel did not appear. Other than that, we were very pleased with the hotel staff, cleanliness and location. Everyone was helpful and friendly. We ate at the hotel restaurant for dinner twice and were very impressed.