Ratings based on 54 Verified Reviews

4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Staff goes the extra mile

Posted Sep 13, 2017
Pros: Service, space, location
Cons: -
Location: Rapanui is just one great mystery museum.
What a nice little hotel the extra mile to make your stay perfect. l this was. Surprisingly good rooms. Staff is great and goes the extra mile to make your stay perfect. The hotel is nicely located, close to the mail street and the coastal/harbour side. There is a nice quirky restaurant opposite the hotel, but the hotel has a restaurant and a bar themselves and the make a great pisco sour. It has a small swimming pool. Free internet available. There is a parking for your rental car.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Clean, close to the beach,and restaurants

Posted Sep 9, 2017
This hotel had the basics; which are what's you need when visiting Easter Island (let's be honest when on vacation you don't spend a lot of time at the hotel). They were slow to respond to emails and never answered the phone. They provided free transportation to the hotel. Breakfast was buffet style and there was something for everyone. You could see the ocean from the restaurant. We we're only on Eastee Island for three days but we enjoyed the hotel. It would have been nice if they had Ice or a refrigerator in the room. The concept of ice for the room wasn't something the staff understood. The air conditioner wasn't what you'd expect in America. So, overall it was a good hotel (beds were comfortable and no bugs).
Comment from Hotel Management
Sep 11, 2017 by Daniela Eben - Reservas, Hotel Management
Iorana! Thanks for staying with us. We appreciate your feedback! Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, ca

Nice area

Posted Sep 5, 2017
Comfortable lodging Friendly staff Walk to city center
Comment from Hotel Management
Sep 11, 2017 by Daniela Eben - Reservas, Hotel Management
Iorana! Thanks for staying with us. We appreciate your feedback! Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas , NV

Nice hotel

Posted Aug 21, 2017
Front staff was so helpful. And try to outstanding job all. We was nice stayed at Island.
Comment from Hotel Management
Aug 22, 2017 by Daniela Eben - Reservas, Hotel Management
Iorana! Thanks for staying with us. We appreciate your feedback!. Regards, Taha Tai
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada, Alberta

Great Staff

Posted Aug 19, 2017
Very welcoming staff at the front! Always looking to help with any questions. Quite central to the island, and can go for evening walks.
Comment from Hotel Management
Aug 22, 2017 by Daniela Eben - Reservas, Hotel Management
Iorana! Thanks for staying with us. We appreciate your feedback! Regards, Taha Tai
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Good, very close to center of town and the beach

Posted Aug 6, 2017
I was at this hotel for only two nights, though it was a very pleasant stay.
Comment from Hotel Management
Aug 14, 2017 by Daniela , Hotel Management
Iorana! Thanks for staying with us. We appreciate your feedback! Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

Great Hotel . Excellent location

Posted Jul 20, 2017
Pros: See above
Cons: More clothing storage in room and more shelves in the bathroom. Towels could be thicker and softer Prices in Chilean pesos not USD
Location: Close to restaurants, main street shopping area, maoi sunset, banks , cultural dinner/performance
Close to downtown but quiet and secluded. Very clean +++++. Had friendly and helpful staff ( front desk, housekeeping, restaurant staff and manager ). Beautifully landscaped with a pool. Room ready on arrival .Restaurant accommodating with my nut food allergy. I always felt safe. Food was very good and presented nicely. The buffet breakfast was awesome. Arranged all of our tours and on short notice ( same day ).
Comment from Hotel Management
Jul 24, 2017 by Daniela Eben - Reservas, Hotel Management
Iorana!! Thanks for staying with us! We appreciate your feedback. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Nice hotel next to the city center

Posted Jul 12, 2017
Friendly hotel staff. Close to everything. Next to the coast. Has heater and air conditioner. Excellent view.
Comment from Hotel Management
Jul 17, 2017 by Daniela Eben - Reservas, Hotel Management
Iorana! Thank you for your comments! We hope you had a good homecoming!
5 out of 5
by Francesca

Posted May 26, 2017 on Hotels
AMAZING stay...
Comment from Hotel Management
Jul 17, 2017
Iorana! Thank you for your comments! We hope you had a good homecoming! Daniela Eben - Reservas
4 out of 5
by aydin

Pleasant place to stay

Posted Apr 30, 2017 on Hotels
Hotel staff are awesome. Parking is plentiful and the rooms are good. The caulding and tiles are a bit old in the bathroom but it's normal given the hotel is on an island and in moist conditions.