Ratings based on 386 Verified Reviews

3.7 out of 5
82% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Is a very convenient location

Posted Jul 4, 2017
A bit disappointed with the room. Didn't expect it to be so small that is at the corridor. Anyway, the location is very ideal near to the lakeside and shopping malls.
Comment from Hotel Management
Jul 8, 2017 by Elaine, Hotel Management
Dear guest, Thank you for choosing Huachen International Hotel,and your comments ,we will continue to improve our service,looking forward the next time you visit here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vietnam

Nice hotel

Posted Jul 2, 2017
Good service, good staff and convenient place to visit West Lake
Comment from Hotel Management
Jul 2, 2017 by Elaine, Hotel Management
Dear guset, Thank you for your choosing Huachen International Hotel,we will do our best to continue to provide you a better service,looking forward the next time you visit again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in Hangzhou city

Posted May 25, 2017
Convenient location within walking distance to the westlake and shopping malls. Close to airport bus stop making transfers between airport and hotel very convenient.
Comment from Hotel Management
May 28, 2017 by Elaine, Hotel Management
Dear guset, Thank you for your choosing Huachen International Hotel.The hotel not only has a superior geographical location,but also pays more attention to service details. We will do our best to continue to provide you with better service,looking forward the next time you visit again.
3 out of 5
by A verified traveler

Old hotel yet location is convenient

Posted May 14, 2017 on Hotels
Value for money, service is good. Just that the building is old. Would be good if the hotel could have renovation to stay competitive.
Comment from Hotel Management
May 28, 2017
Dear guest, Thank you for your choosing Huachen International Hotel.Your suggestions are very important to us,we'll continue to improve the facilities,and do our best to continue to provide you with better service,looking forward the next time you visit again.
4 out of 5
by A verified traveler

Posted Apr 25, 2017 on Hotels
Comment from Hotel Management
Apr 27, 2017
Dear guset, Thank you for your choosing Huachen International Hotel,looking forward the next time you visit again!
1 out of 5
by steve

upsetting

Posted Apr 11, 2017 on Hotels
Our reservation was for a non smoking room. They put us in a smoking room. Their reason was that we checked in too late. There policy was first come first serve. Our train arrived late and was hard to find a taxi cab. We had booked the hotel four weeks in advanced and everything was paid for. We found a cigarette bud laying against the bathroom door. I was very upset about the whole ordeal.
Comment from Hotel Management
Apr 14, 2017
Dear guest, Thank you for choosing Huachen International Hotel,and I am so sorry that you don't have a happy experience here,we will try our best to solve the problem you've melt before.Looking forward the next time you visit again!
4 out of 5
by Yanson

Posted Mar 31, 2017 on Hotels
Rooms were small. But the ceiling was huge! For a Standard room. Quite disappointing for a $700 HKD hotel
Comment from Hotel Management
Apr 3, 2017
Dear guest, Thank you for choosing Huachen International Hotel.Due to the tourist season has come, the price is relatively high, suggest you can choose the off-season period huachen next time, can enjoy the different surprise.Sincerely look forward to your visit .
5 out of 5
by A verified traveler

Close to the lake!

Posted Mar 28, 2017 on Hotels
It's really close to the lake. There are lots of stores and places to eat in the area. The room is a decent size and the bed is pretty comfortable. Main down side is the area is a little congested traffic wise during the day.
Comment from Hotel Management
Apr 3, 2017
Dear guest, Thank you for choosing Huachen International Hotel.Because the hotel is located in the prosperous city area, the person is very busy, so may cause congestion, but the hotel around the bus station, subway station, you can choose according to need different way to travel. Thank you very much for your staying with us, sincerely look forward to your visit again!
4 out of 5
by Foo Sing

Great Location near West Lake

Posted Mar 22, 2017 on Hotels
Good location and great service.
Comment from Hotel Management
Mar 25, 2017 by General Manager, Hotel Management
Thanks for your comment,hope you have a good journey.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phuket

Great location and good price!

Posted Mar 16, 2017
Location: The location is pretty closed to metro and in walking distance to the lake. Many malls, shops and restaurants nearby.
The location is pretty closed to metro and in walking distance to the lake. Many malls, shops and restaurants nearby. The business room looks like a newly renovated, clean and modern. Bed is comfortable. There are variety of choices for breakfast! I was really happy chosing this hotel and i would recommend this hotel to everyone.
Comment from Hotel Management
Mar 23, 2017 by Elaine, Hotel Management
Dear guest, Thank you for choosing Huachen International Hotel,It is a great honor to be able to provide you with convenient location and comfortable accommodation,looking forward the next time you or your friends visit!