Ratings based on 22 Verified Reviews

3.5 out of 5
100% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 16, 2017 on Hotels
5 out of 5
by Chong

Highly recommend

Posted Jul 14, 2017 on Hotels
I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

This hotel is not linked up with Expedia

Posted Nov 1, 2016
Pros: Location
Cons: Air-conditioning was not working well
We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA. A lot of hassle to get through to what needs to be done. Really disappointing experience to start off with... However the hotel staff constantly tried to make it up to us which we appreciate. Air conditioning in the hotel is not ventilated well, constantly feeling hot. Location is great, right in the middle of city. Very convenient.
2 out of 5
by Tao from Plano, TX

Good Location But Room is not clean

Posted Jun 15, 2015 on Hotels
Hotel room is too old and need renovation
1 out of 5
by Singh s from United Kingdom

Very dissapointed.

Posted Jul 10, 2014 on Hotels
AGREED BUT NOT RECEIVED! NO third bed as requested. No breakfast as specified.No internet or wifi connection.No air conditioning, No cooler , No coffee , No gym or pool access .No collection or drop off to the airport. Not a Hotel I would recommend for future usage.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2014 on Hotels
3 out of 5
by A verified traveler

Great location

Posted May 10, 2014 on Hotels
It is really close to the west lake. A lot shopping malls and good restaurants are nearby. However the air condition in the room is too old to work well. Hope it can be improved.
3 out of 5
by Kongway from London

Too much smoking smell

Posted Apr 25, 2014 on Hotels
Nice hotel but the room smell of smoking , need to have proper cleaning
3 out of 5
by 성웅 from 항주

위치 굿, 시설 80~90년대

Posted Jul 19, 2017 on Hotels
위치, 직원 친절하나 시설이 노후화되어 있고 조식이 그저그래요 ㅠㅠ
4 out of 5
by A verified traveler

Posted Jul 12, 2017 on Hotels
雖然訂的是非吸煙房,但是到了飯店,才知道只有行政樓層是禁煙房,但是味道處理的非常乾淨,,感覺不出不是禁煙房,早餐非常豐盛