Ratings based on 18 Verified Reviews

3.5 out of 5
100% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from Singapore

This hotel is not linked up with Expedia

Posted Nov 1, 2016
Pros: Location
Cons: Air-conditioning was not working well
We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA. A lot of hassle to get through to what needs to be done. Really disappointing experience to start off with... However the hotel staff constantly tried to make it up to us which we appreciate. Air conditioning in the hotel is not ventilated well, constantly feeling hot. Location is great, right in the middle of city. Very convenient.
2 out of 5
by Tao from Plano, TX

Good Location But Room is not clean

Posted Jun 15, 2015 on Hotels
Hotel room is too old and need renovation
1 out of 5
by Singh s from United Kingdom

Very dissapointed.

Posted Jul 10, 2014 on Hotels
AGREED BUT NOT RECEIVED! NO third bed as requested. No breakfast as specified.No internet or wifi connection.No air conditioning, No cooler , No coffee , No gym or pool access .No collection or drop off to the airport. Not a Hotel I would recommend for future usage.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2014 on Hotels
3 out of 5
by A verified traveler

Great location

Posted May 10, 2014 on Hotels
It is really close to the west lake. A lot shopping malls and good restaurants are nearby. However the air condition in the room is too old to work well. Hope it can be improved.
3 out of 5
by Kongway from London

Too much smoking smell

Posted Apr 25, 2014 on Hotels
Nice hotel but the room smell of smoking , need to have proper cleaning
4 out of 5
by Hseufang from Taiwan


Posted Jun 7, 2015 on Hotels
4 out of 5
by Sam from taiwan

Nice location, but service is so so...

Posted May 17, 2015 on Hotels
Nice location, but service is so so...
4 out of 5
by Fung Lan from 香港


Posted May 10, 2015 on Hotels
位置很好,步行約十分鐘已到地鐵站,十多分鐘可到西湖邊,附近有食肆及商場。前台及管房職員服務態度都很好,樂意助人,服務快。但早餐時段的職員就不合格了,早餐是六時三十分開始的,但四十五分還在放食物,多士爐還未接上電源。而早餐更是一般。因中央空調,但只有風,房間比較熱 ,投訴後,職員很快便搬來一把風扇。隔音比較差。整體是很好的選擇,有機會會再入住。
5 out of 5
by CHIH SHIN from 台灣


Posted Apr 14, 2015 on Hotels