Ratings based on 33 Verified Reviews

3.5 out of 5
100% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Room is very small. Hotel service are OK. Local area is great for food and sightseeing
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 27, 2015 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 26, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Brook Hotel near Xixi wetland in Hangzhou

Posted Apr 27, 2015
Pros: the room is clean and with very nice view from a small balcony.
Location: taxi service is very hard and no airport shuttle available.
The stay is very pleasant as my room have been upgraded to a double story loft since level 1 is renovating. the room is very clean beside the stairs to the bed level is very steep and I would not recommend elderly people to get this room as there is risk of fall. the room is clean and close to a shopping district where you can find lots of restaurants, tea house and bars. however, the hotel is a bit far from the city CBD area and trust me it is very hard to get a taxi to pick up you from this hotel and i will be more pleased if the hotel has airport shuttle service.
4 out of 5
by Wenwen

This traveler left a rating score only Posted Dec 31, 2014 on Hotels
4 out of 5
by Magaly from Colombia

Food

Posted Mar 25, 2014 on Hotels
Hotel is good for the price I got in hotels.com , also it included the breakfast . Good surprise . Even if this is not western food we found cereal and Fruits . Room is very small but place is quite !
4 out of 5
by A verified traveler

great hotel, good price....

Posted Apr 16, 2013 on Hotels
great hotel, great price, room is bit small but over is good... only problem is if you dont have a car, you in trouble....
3 out of 5
by Jim

Good surounding but

Posted Dec 23, 2012 on Hotels
So small room (loft),dark corridor ,very simple hotel.no hard copy invoice.
5 out of 5
Recommended
for Everyone
by DY from NC

The Goods and Bads

Posted Jul 14, 2012
Pros: It's away from the busy streets. The view is good.
Cons: No air condition in the hall way.
Location: This hotel is close to the XiXi Wetland Park in Hangzhou.
First of all, the hotel rooms are comfortable. The only problem is that the hallways are not air-conditioned. Also, some of the lights don't work.
1 out of 5
by CHIA-YUN

Posted Jul 6, 2016 on Hotels
到了飯店居然告知沒有房間了???全部都客滿???那我在hotels.com訂房付款是在訂假的嗎???