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Typical Hyatt hotel with stylish and modern public areas. The bedrooms are clean and well maintained although now ready for some modernisation. Staff are extremely helpful and nothing is too much trouble.
A bit disappointed with the room. Didn't expect it to be so small that is at the corridor. Anyway, the location is very ideal near to the lakeside and shopping malls.
This place is a little gem. The rooms are tastefully turned out, with great attention to detail. The staff is great and so is the restaurant. It's a pleasant, 30-minute hike over a well-trod mountain to West Lake.
The hotel and its grounds were lovely and a good setting to relax. The dining staff went out of their way to accommodate my husband's birthday. The meals were only fair, however, and they were out of some basic items. The room was overall comfortable and beautiful, but we needed to contact the staff ...
Hotel is very nice and does well for an overnight guest with a need for internet and good breakfast. More English TV chanels is needed.
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