Get an overview of this hotelLuxury Hangzhou hotel in West Lake with 2 restaurants
Popular property highlights
Located in West Lake, this luxury hotel is 0.5 mi (0.9 km) from Hangzhou Botanical Garden and 3 mi (4.9 km) from West Lake. Quyuan Park and Yui Fei Temple are also within 1 mi (2 km).
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a complimentary children's club are onsite.
All 78 rooms feature thoughtful touches like espresso makers and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find iPod docks, sitting areas, and 24-hour room service.Information missing or incorrect? Tell us!Opens in a new window
Four Seasons Hotel Hangzhou at West Lake
In addition to a full-service spa, Four Seasons Hotel Hangzhou at West Lake features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 5543 square feet (515 square meters) include conference space. This luxury hotel also offers spa services, a complimentary children's club, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle during limited hours is offered to guests.
Four Seasons Hotel Hangzhou at West Lake is a smoke-free property.
- 24-hour front desk
- Babysitting or childcare (surcharge)
- Children's club (free)
- Total number of rooms - 78
- Number of floors - 2
- Babysitting or childcare
- Concierge services
- Conference space
- Dry cleaning/laundry service
- Express check-in
- Express check-out
- Fitness facilities
- Airport transportation (surcharge)
- Full-service spa
- Tours/ticket assistance
- Free WiFi
- Children's club
- Laundry facilities
- Limo or Town Car service available
- Spa treatment room(s)
- Meeting rooms 4
- Multilingual staff
- Luggage storage
- Safe-deposit box at front desk
- Conference space size (feet) - 5543
- Smoke-free property
- Number of buildings/towers - 1
- Spa services on site
- Indoor pool
- Breakfast available (surcharge)
- Business center
- Conference space size (meters) - 515
- Year Built 2010
- Number of restaurants - 2
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
- DVD player
- Separate sitting area
- Air conditioning
- Free newspaper
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Free bottled water
- Satellite TV service
- Free WiFi
- Free wired Internet
- Daily housekeeping
- Turndown service
- Designer toiletries
- Private bathroom
- Separate bathtub and shower
- LCD TV
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- iPod docking station
- Room service (24 hours)
- Espresso maker
Where to Eat
Breakfast is available for a surcharge each morning.
WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.
Nearby Things to Do
Recreational amenities at the hotel include an indoor pool, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Free bicycles on site
- Playground on site
- Yoga classes/instruction on site
- Fitness classes on site
Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Number of treatment rooms 9
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
Minimum check-in age is 18
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 292 per stay.
- Free cribs (infant beds)!
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Breakfast fee: CNY 263 per person (approximately)
- Airport shuttle fee: CNY 600 per vehicle (roundtrip)
- Rollaway bed fee: CNY 292 per stay
- Four Seasons Hangzhou West Lake
- Four Seasons Hotel Hangzhou West Lake
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Awards & Affiliations
- Four Seasons Hotel Hangzhou at West Lake is listed in the 2017 Travel + Leisure 500.
For the benefit of our customers, we have provided a rating based on our rating system.