Get an overview of this hotelLuxury Hangzhou hotel in Xihu with 2 restaurants
Popular property highlights
Located in Xihu, this luxury hotel is within a 15-minute walk of Hangzhou Botanical Garden and Quyuan Park. Yui Fei Temple and Su Di Causeway are also within 1 mi (2 km).
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a complimentary children's club are onsite.
All 78 rooms feature thoughtful touches like espresso makers and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find iPod docks, sofa beds, and sitting areas.Information missing or incorrect? Tell us! Opens in a new window.
Four Seasons Hotel Hangzhou at West Lake
In addition to a full-service spa, Four Seasons Hotel Hangzhou at West Lake features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 5543 square feet (515 square meters) include conference space. This luxury hotel also offers spa services, a complimentary children's club, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle during limited hours is offered to guests.
Four Seasons Hotel Hangzhou at West Lake is a smoke-free property.
- Express check-in
- Babysitting or childcare
- Fitness facilities
- Children's club
- Full-service spa
- Indoor pool
- 24-hour front desk
- Conference space
- Spa treatment room(s)
- Business center
- Express check-out
- Tours/ticket assistance
- Meeting rooms 4
- Year Built 2010
- Dry cleaning/laundry service
- Free WiFi
- Babysitting or childcare (surcharge)
- Limo or Town Car service available
- Children's club (free)
- Smoke-free property
- Safe-deposit box at front desk
- Conference space size (meters) - 515
- Spa services on site
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Conference space size (feet) - 5543
- Laundry facilities
- Total number of rooms - 78
- Number of floors - 2
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Multilingual staff
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
- DVD player
- Separate sitting area
- Air conditioning
- Free newspaper
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Sofa bed
- Free bottled water
- Satellite TV service
- Free WiFi
- Free wired Internet
- Daily housekeeping
- Turndown service
- Private bathroom
- Designer toiletries
- Separate bathtub and shower
- LCD TV
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- iPod docking station
- Room service (24 hours)
- Espresso maker
Where to Eat
Breakfast is available for a surcharge each morning.
WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.
Nearby Things to Do
Recreational amenities at the hotel include an indoor pool, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Free bicycles on site
- Golfing nearby
- Fitness classes on site
- Yoga classes/instruction on site
Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Number of treatment rooms 9
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 292 per night.
- Free cribs (infant beds)!
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- Breakfast fee: CNY 263 per person (approximately)
- Airport shuttle fee: CNY 600 per vehicle (roundtrip)
- Rollaway bed fee: CNY 292 per night
- Four Seasons Hangzhou West Lake
- Four Seasons Hotel Hangzhou West Lake
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Awards & Affiliations
- Four Seasons Hotel Hangzhou at West Lake is listed in the 2017 Travel + Leisure 500.
Kids Eat Free
Book a stay in any room or rate category and children 5 years and under eat free at the property restaurant, West Lake Bistro, when accompanied by a paying adult.
Full details at check-in. Children 5 and younger eat free when ordering from the children’s menu and dining with paying adults ordering from the regular menu. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
For the benefit of our customers, we have provided a rating based on our rating system.