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Get an overview of this hotelLuxury Hangzhou hotel in West Lake with 2 restaurants


Located in West Lake, this luxury hotel is 0.5 mi (0.9 km) from Hangzhou Botanical Garden and 3 mi (4.9 km) from West Lake. Quyuan Park and Yui Fei Temple are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a fitness center, a bar/lounge, and massage/treatment rooms.

Room Amenities

All 78 rooms feature thoughtful touches like espresso makers and slippers, plus free WiFi and LCD TVs with satellite channels. Guests will also find iPod docks, 24-hour room service, and DVD players.

Four Seasons Hotel Hangzhou at West Lake

5 Lingyin Road Hangzhou Zhejiang 310013

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Four Seasons Hotel Hangzhou at West Lake features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

A business center is on site at this 5-star property. Event facilities measuring 5543 square feet (515 square meters) include conference space. This luxury hotel also offers spa services, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle during limited hours is offered to guests.

Four Seasons Hotel Hangzhou at West Lake is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Total number of rooms - 78 
  • Number of floors - 2 
  • Conference space 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Airport transportation (surcharge) 
  • Full-service spa 
  • Tours/ticket assistance 
  • Free WiFi 
  • Spa treatment room(s) 
  • ATM/banking 
  • Multilingual staff 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 5543 
  • Free train station pickup 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Indoor pool 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Elevator/lift 
  • Garden 
  • Conference space size (meters) - 515 
  • Year Built 2010 
  • Number of restaurants - 2 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • DVD player 
  • Phone 
  • Coffee/tea maker 
  • Hair dryer 
  • Slippers 
  • Free bottled water 
  • Satellite TV service 
  • Free WiFi 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Designer toiletries 
  • Separate bathtub and shower 
  • LCD TV 
  • Desk 
  • iPod docking station 
  • Room service (24 hours) 
  • Espresso maker 

Where to Eat

Breakfast is available for a surcharge each morning.

WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Free bicycles on site 
  • Fitness classes on site 
  • Yoga classes/instruction on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 9 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 198 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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