Ratings based on 63 Verified Reviews

3.9 out of 5
94% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017
Location is convenient to west lake, shops, restaurants and metro. Room is small but very comfortable.
Comment from Hotel Management
Apr 14, 2017 by Maria Xue, Hotel Management
thank you for you stay with us, we are appreciate for your comments.
4 out of 5
by A verified traveler

Nice hotel to stay

Posted Nov 5, 2016 on Hotels
It is quiet , convenient location. Walking distance to West lake.
5 out of 5
by IAN from Dallas

Hangzhou tourist visit

Posted Feb 12, 2016 on Hotels
We were in Hangzhou for 8 days touring the city, Wu Zhen, Hangzhou. The hotel was conveniently located, had an excellent coffee shop on the premises.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2015 on Hotels
3 out of 5
by A verified traveler

mrs

Posted Jun 27, 2015 on Hotels
it is very small and old. Bad
1 out of 5
by A verified traveler

Posted Jun 23, 2015 on Hotels
位置好去哪都方便。服务凑合。房间小而且太差 还定的是商务房 洗手间门都是坏的。不会再住了,
4 out of 5
by A verified traveler

Guest

Posted Mar 12, 2015 on Hotels
Good experience!
3 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient if slightly tired decor

Posted Aug 30, 2014
Pros: Location
Cons: Decor
Hotel in a great location near the Bund and well priced. Décor old fashioned and staff a bit grumpy. Fitness centre equipment mostly not working. Breakfast average. Room clean and comfortable. Worth it for the location.
4 out of 5
by A verified traveler

Good Value

Posted Jun 6, 2014 on Hotels
Clean rooms and excellent service. I liked that the airport bus stops at the hotel, and that West Lake is a 10-15 minute walk.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 21, 2014 on Hotels