Ratings based on 45 Verified Reviews

4.0 out of 5
83% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Convenient and very clean room

Posted Nov 14, 2016 on Hotels
The hotel check-in was fast. Room was very clean.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Dear guest, thank you for your recognition of our hotel, looking forward your coming next time.
3 out of 5
by A verified traveler

Convenient hotel with small rooms.

Posted Oct 23, 2016 on Hotels
The room is too small.
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Honored guest: Thank you for choosing to stay in Hangzhou Tower Hotel. You can ask for our guest relations officer accompanied you to visit all kinds of rooms next time. You can choose your favourite kinds of rooms.Sincerely look forward to your visit again!
4 out of 5
by A verified traveler

Convienient to Luxury Shopping,

Posted Sep 29, 2016 on Hotels
Mostly Chinese Business Hotel, Rooms a little sdmall, bathrooms enormous.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Honored guest: Thank you for choosing to stay in Hangzhou Tower Hotel. We are sincerely looking forward to your visit again. I wish you a healthy body, all the best!
4 out of 5
Recommended
for Everyone
by A verified traveler

Superb location in the shopping district

Posted Sep 12, 2016
Wonderful location with excellent amenities. No worries on food choices. You will also be spoilt for choice when it comes to shopping.
Comment from Hotel Management
Oct 14, 2016 by Y, Hotel Management
Honored guests , Hangzhou Tower Hotel is located in the center of Hangzhou Wulin business circle. It is a shopping, accommodation, dining and entertainment in one of the comprehensive trade body. I'm glad you like our hotel and we sincerely look forward to your visit again. I wish you a happy life and everything goes well!
5 out of 5
by A verified traveler

Posted Aug 28, 2016 on Hotels
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Honored guest: Thank you for choosing to stay in Hangzhou Tower Hotel. I'm glad you like our hotel and sincerely looking forward to your visit again. I wish you a healthy body, all the best!
5 out of 5
by Chong Teng from Singapore

Great value for money exceeding expectations

Posted Aug 21, 2016 on Hotels
Location is good, near to the metro, lots of shopping malls, comfortable bed, good wifi, very welcoming and overall great value for money.
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Honored guest: Thank you for choosing to stay in Hangzhou Tower Hotel. I'm glad you like our hotel and sincerely looking forward to your visit again. I wish you a healthy body, all the best!
2 out of 5
by A verified traveler

Posted Apr 16, 2016
Room was very small barely enough room to walk around 3 sides of bed. Carpet extremely soiled.
4 out of 5
by A verified traveler

Hangzhou - Tier 3 Chinese City

Posted Mar 13, 2016 on Hotels
This is Hangzhou, a tier 3 Chinese city. Barely anything to look forward to when you are in the centre of the city. Lots of pretentious and suspicious looking branded shops and plenty of restaurants with strong MSG odour.
4 out of 5
by yi from shanghai

fair enough

Posted Jun 3, 2015 on Hotels
bedroom is little bit small
Comment from Hotel Management
Nov 28, 2015 by coco zhao, Hotel Management
Dear guests: Thank you for choosing to stay in hangzhou tower hotel! Our hotel renovated in 2010 as a five-star standard luxury boutique hotel. In order to meet the needs of different guests, there arethe hotel 215 rooms with different decoration. The rooms' decration is fashion, and the room supplies are high-grade so that favored by the majority of the guests. If you choose our hotel next time, you can ask the guest relations manager together to accompany you to visit other rooms. I believe that will make you satisfied with the room. Sincerely look forward to hearing from you again! I wish you good health! Working smoothly!
1 out of 5
by Christine from Tampa

A very Chinese hotel not suitable for westerners

Posted Apr 28, 2015 on Hotels
Thought this would be a nice hotel since it is attached to a very high end mall. Wrong. The mall has really nothing to offer in terms of eating. We arrived at 9 pm and the mall closed at 9:30. We were hungry and tired. The hotel offers no food which led us out to find somewhere to eat. Most places were closed. The "lounge" of the hotel has a really poor selection for wine and there is so much smoke. The hotel advertises a "nightclub" but when we went to go see it, we realized it was a gay bar and women were not allowed in. My room was another issue. It was a good sized room but the ventilation did not work well so it was always too hot no matter how I adjusted the AC. Also, it was a little disturbing that in my bathroom there were condoms for sale. The linens all were clean but the carpet in the room looked very dirty. I was very careful to never touch it.
Comment from Hotel Management
Nov 28, 2015 by coco zhao, Hotel Management
Thank you very much for your stay in hangzhou tower hotel. Hangzhou tower hotel is located in the center of hangzhou Wulin business circle, peripheral complete, and the transportation is convenient. I apolgize for the cause that trouble to you. Our hotel is the national famous department stores downstairs, a total of four blocks, and there are different styles restaurants in each building. There are eight different flavor restaurants in the A block. The restaurant on the 27th floor is open until 2 am. If you have any questions next time, you can ask our hotel lobby assistant manager. We will continue to constantly improve the quality of service, and strive to win your full marks. Sincerely look forward to your visit again, I wish you a healthy body, all the best!