Thought this would be a nice hotel since it is attached to a very high end mall. Wrong. The mall has really nothing to offer in terms of eating. We arrived at 9 pm and the mall closed at 9:30. We were hungry and tired. The hotel offers no food which led us out to find somewhere to eat. Most places were closed. The "lounge" of the hotel has a really poor selection for wine and there is so much smoke. The hotel advertises a "nightclub" but when we went to go see it, we realized it was a gay bar and women were not allowed in. My room was another issue. It was a good sized room but the ventilation did not work well so it was always too hot no matter how I adjusted the AC. Also, it was a little disturbing that in my bathroom there were condoms for sale. The linens all were clean but the carpet in the room looked very dirty. I was very careful to never touch it.
Comment from Hotel Management
Nov 28, 2015 by coco zhao, Hotel Management
Thank you very much for your stay in hangzhou tower hotel. Hangzhou tower hotel is located in the center of hangzhou Wulin business circle, peripheral complete, and the transportation is convenient. I apolgize for the cause that trouble to you. Our hotel is the national famous department stores downstairs, a total of four blocks, and there are different styles restaurants in each building. There are eight different flavor restaurants in the A block. The restaurant on the 27th floor is open until 2 am. If you have any questions next time, you can ask our hotel lobby assistant manager. We will continue to constantly improve the quality of service, and strive to win your full marks. Sincerely look forward to your visit again, I wish you a healthy body, all the best!