Room type

Special rate room

Max Occupancy: 3 guests (up to 2 children)

Superior Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Business Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Premier Room, City View

Max Occupancy: 3 guests (up to 2 children)

Deluxe Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly Hangzhou hotel in Hangzhou City Centre, near West Lake


This family-friendly Hangzhou hotel is located in the business district, within a 5-minute walk of Si Cheng Church and Zhejiang University First Affiliated Hospital. West Lake is 1.3 mi (2 km) away.

Hotel Features

This hotel features a restaurant, a bar/lounge, and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, a conference center, and 24-hour room service.

Room Amenities

All 287 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with cable channels. Minibars, coffee makers, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Hangzhou West Lake Golden Plaza Hotel features 3 spa tubs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

3 meeting rooms are available. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a garden.

  • 24-hour front desk 
  • Bar/lounge 
  • Conference center 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Garden 
  • Luggage storage 
  • Number of buildings/towers - 1 
  • Number of floors - 23 
  • Number of meeting rooms - 3 
  • Number of spa tubs - 3 
  • Restaurant 
  • Rooftop terrace 
  • Sauna 
  • Total number of rooms - 287 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Rollaway/extra beds available  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Cable TV service 
  • Coffee/tea maker 
  • Free cribs/infant beds 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Television 

Where to Eat

Pearl Restaurant - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Western Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

3 spa tubs are on site. Other recreational amenities include a sauna.

Spa Services

  • Massages 

Hotel Policies


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 160 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 40 per person (approximately)
  • Rollaway bed fee: CNY 160 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

No pets and no service animals are allowed at this property.

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