expedia

Highxuan Spa Hotel

Star Rating
4.5 out of 5
Photo gallery

Reviews

3.8 / 5Good
17 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Zhejiang University
    5 min drive
  • Popular Location
    Xixi Wetland Park
    23 min drive
  • Popular Location
    Lingyin Temple
    25 min drive
  • Airport
    Hangzhou (HGH-Xiaoshan Intl.)
    28 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Premier Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe king bed room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Spa suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Family suite

    Room Amenities

    • Sleeps 6
    • 1 King Bed OR 2 Twin Beds
    More details

About this area

Hangzhou

Highxuan Spa Hotel is located in Hangzhou. The area's natural beauty can be seen at West Lake and Xixi Wetland Park, while National Wetland Museum of China and China National Tea Museum are cultural highlights. Hangzhou Botanical Garden and Hangzhou Zoo are also worth visiting.

What's nearby

  • Popular Location
    Zhejiang University - 5 min drive
  • Popular Location
    Hangzhou Botanical Garden - 21 min drive
  • Popular Location
    Yui Fei Temple - 22 min drive
  • Popular Location
    Xixi Wetland Park - 23 min drive
  • Popular Location
    Lingyin Temple - 25 min drive

Getting around

  • Wulin Square Station - 7 min drive
  • Hangzhou Station - 13 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive

Restaurants

  • Onsite dining venue – Serves breakfast, lunch, and dinner.
  • Onsite dining venue #2 – Alfresco dining bistro. Serves lunch and dinner.

About this property

Highxuan Spa Hotel

2 restaurants, a full-service spa, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a business center, and conference space. All 68 rooms feature thoughtful touches like espresso makers and bathrobes, along with free WiFi and MP3 docks. Guests will also find minibars, premium bedding, and separate bathtubs and showers.

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 90 for adults and CNY 45 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires all guests, regardless of age, to provide valid identification at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Only registered guests are allowed in the guestrooms.

Property is also known as

  • Xixuan Hotel
  • Xixuan Spa
  • Xixuan Spa Hangzhou
  • Xixuan Spa Hotel
  • Xixuan Spa Hotel Hangzhou
  • Highxuan Spa Hotel Hangzhou
  • Highxuan Spa Hotel
  • Highxuan Spa Hangzhou
  • Highxuan Spa
  • Highxuan Spa Hotel Hotel
  • Highxuan Spa Hotel Hangzhou
  • Highxuan Spa Hotel Hotel Hangzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 90 for adults and CNY 45 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Dry cleaning service

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business center
  • Conference space (3229 square feet)

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • MP3 dock

Food and drink

  • Espresso maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

  • Onsite dining venue – Serves breakfast, lunch, and dinner.
  • Onsite dining venue #2 – Alfresco dining bistro. Serves lunch and dinner.
3.8
5 - Excellent
7
4 - Good
4
3 - Okay
3
2 - Mediocre
1
1 - Poor
2
4.1
Cleanliness
3.9
Service and Staff
3.5
Property condition

1/5

Spa resort, however no AC!!

It is a nice hotel. Lacking in customer service however. Also had problem with room comfort level. We left the room with the AC set by the staff, came back and it was the fact same temperature. Someone came in and measured the temperature of the vents and it showed no cool air was coming into the room. Was told that they needed to turn on another machine. Finally at 10 o'clock they agreed to put us in another room, however they had no more family rooms and had to split up our family. The other rooms were cooler. They said they try to keep the temperature at 25 degrees celsius. pretty hot considering the outside temperature and it is supposed to be a spa hotel.

Pros: Good breakfast and awesome beds.

Cons: Customer service, air conditioning.

Stayed 1 night in Jul 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing hotel but watch the transportation

The room was good and clean and it would be a relaxing place, some distance away from the bustle of the city. The downside is that sometimes it is difficult to get a taxi from the location - especially in the morning. Not good if you are in a hurry.

3/5

can be better

Design is good, but in poor maintenance, I don't know why there is no wifi, I can't believe that now a day, there is a hotel without wifi. (well, they said in maintenance). I'd like to go to gym, but same replied - in maintenance. I wish hotel operator can improve it.

Pros: Design

Cons: facilities

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is big in reasonable price

Improvement: Reservation system can sync up between Hotel and Expedia. At Expedia I marked 2 nights but hotel in 1 only

2/5

  • Disliked: Property conditions & facilities, room comfort

Too far away and the beds are too small.

The hotel is located far away from the city and Hangzhou's traffic is bad. It's a hilly area with one lane roads and there are tonnes of tourists. The bathroom has broken tiles and weird design, looked like it was badly designed. The hotel is pretty empty. I do not recommend anyone as the location is too far from restaurants and tourists' hot spots. It's surrounded by swamps and if you want a spa getaway, maybe this is the right place. Mind you, the bathrooms are horrible, the bedrooms are set up weirdly, no TV channels and beds are small!

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