Ratings based on 141 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Guy

holiday in hangzhou

Posted Dec 3, 2017 on Hotels
loved the location of the hotel anbfast was awesome
4 out of 5
by Kiu Fung Miffy

Average

Posted Nov 1, 2017 on Hotels
Average
4 out of 5
by A verified traveler

Good Value in Hangzhou

Posted Aug 10, 2017 on Hotels
Good localation. Easy access to the West Lake. About 15 RMB by taxi.
3 out of 5
by A verified traveler

Good hotel, poor AC spotty wifi.

Posted May 24, 2017 on Hotels
Room was good but you couldn't keep the room cool even with AC on full blast. Good luck next person... spent time in the room nude to stay somewhat cool...
4 out of 5
by A verified traveler

Clean and friendly

Posted Apr 12, 2017 on Hotels
Hotel is clean and tidy. Staffs are very friendly and quick response during the stay. Location is excellent.
5 out of 5
by Yan

Posted Apr 11, 2017 on Hotels
Everything is great!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Nice hotel

Posted Apr 9, 2017
Pros: Size of rooms, decor.
Cons: Location, expensive dining
Location: See above
Not the very best in Hangzhou, but very nice. Outside area is difficult to get around due to subway construction. Not a lot of cafes/breakfast places nearby. Horrific, but typical for the area traffic near hotel, especially during rush hours. Hotel breakfast buffet is nice but expensive. Rooms are nice, but small windows.
3 out of 5
by Emma

Great service

Posted Mar 11, 2017 on Hotels
Old hotel but staff really welcoming. 3rd floor Chinese restaurant service was excellent, really pleasant and attentive staff, quiet and relaxing atmosphere. Good selection at bfast and again good service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Deerfield Beach Fl.

Coming Back

Posted Feb 19, 2017
Pros: Everything
Cons: Can't think of anything
Location: Location was beautiful, I was on business. Can't wait to come back
Professional staff, my first time on business abroad. The staff and G.M, Mr. Tiedemann, couldn't have been more helpful.
4 out of 5
by A verified traveler

Clean and comfy but off centre

Posted Dec 26, 2016 on Hotels
The major drawback of the hotel is that it is not close to public transport connections to the airport, railway stations, sightseeing attractions, shopping district and restaurants, and the shops in the neighbourhood cater more to local customers. Opening of the underground station nearby in due course (currently under construction) should boost its convenience to tourists travelling on their own.