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Get an overview of this hotelLuxury Hangzhou hotel in Shangcheng, near West Lake

Location

Located in Shangcheng, this luxury hotel is within a 15-minute walk of Wushan Night Market and West Lake. Former Residence of Sha Menghai and Zhejiang University First Affiliated Hospital are also within 15 minutes.

Hotel Features

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 390 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and refrigerators are standard, as are LCD TVs with satellite channels.

Hyatt Regency Hangzhou

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hyatt Regency Hangzhou features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. This luxury hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 390 
  • ATM/banking 
  • Number of floors - 8 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Year Built 2004 
  • Number of restaurants - 2 
  • Conference center 
  • Sauna 
  • Spa services on site 
  • Steam room 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Refrigerator 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Deep soaking bathtub 
  • Separate bathtub and shower 
  • Desk 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • In-room safe 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Breakfast is available for a surcharge each morning.

28 Hubin Road - This restaurant serves lunch and dinner.

Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage 
  • Swedish massage 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 11 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Parking height restrictions apply

Hotel Name

  • Hangzhou Hyatt
  • Hangzhou Hyatt Regency
  • Hyatt Hangzhou
  • Hyatt Regency Hangzhou
  • Hyatt Regency Hotel Hangzhou
  • Regency Hyatt Hangzhou
  • Hyatt Regency Hangzhou Hotel Hangzhou
  • Hyatt Regency Hangzhou Hotel

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