Ratings based on 52 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Chenyang

Posted Jul 13, 2016 on Hotels
很好的一次体验 就是独占羡山半岛 … 太大了
5 out of 5
by Soh from Singapore

Amazing Hotel, will come back

Posted Jun 2, 2016 on Hotels
Amazing view, huge lovely room. A bit secluded but very beautiful nature, great resort, clean and nice swimming pool. If you are tired of foods in the hotel, try the nice foods at XIAN SHAN Restaurant which is about 150m away from the hotel.
4 out of 5
by A verified traveler

Lovely but bad food

Posted Sep 13, 2015 on Hotels
lovely room . The grounds were beautiful. Nice hiking. Horrible restaurants . Bad food .had the food been ok the place would have been a 10
4 out of 5
by Andre from Vancouver

The best spot in the park

Posted Sep 11, 2015 on Hotels
Stayed for one night on the way to Hangzhou. The best spot to check out One Thousand Islands park sightseeing. Very secluded but worth to go if you like nature. Make sure to take a small road on top of the hill to get a full view. Hotel has everything you expect from 5 star hotel. Don't forget your swimming suits.
5 out of 5
by A verified traveler

Great ambience and view

Posted May 21, 2015 on Hotels
Stayed 3 nights at the Executive Suite in May 2015 during a business trip. The hotel is located at the end of the peninsula, so, very exclusive. The hotel ground is sprawling and our room is huge, facing the lake - wonderful view! Great experience walking around the hotel, with wonderful view of the lake and landscaping. The buffet breakfast at the restaurant has great spread. Pleasantly surprised that the pastry is of very good European standard, unlike most other hotels in China. As this hotel caters to mainly local families from nearby cities like Hangzhou and Shanghai, breakfast crowd can be rowdy and packed. Effectively, the service level can be affected due to the crowd. The service level at the club floor is more pleasant, though the breakfast spread is less and its open during weekends only. Our waitress Ms Even was very helpful and forthcoming with our requests. We had a wonderful dinner at the Chinese restaurant. The famous fish-head dish and the free ranging chicken soup were fantastic. The restaurant manager Jim was really helpful and knowledgeable of the cuisine in the restaurant. Overall, its a great stay, worth the 5 hours travel from Shanghai Pudong airport.
5 out of 5
by johnny from usa

excellent

Posted May 18, 2015 on Hotels
great resort, will come back
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 2, 2015 on Hotels
4 out of 5
by Winnie from Shanghai, china

Overall stay

Posted Mar 31, 2015 on Hotels
The staff at the all day dining should not be so insistent on the customer paying the bill prior to eating. The food quality needs to improve. All staff throughout the hotel should know open/close times for indoor pool, kids club, etc. very basic hotel knowledge. The hotel was beautiful and the grounds were even better.
5 out of 5
by Jan from Hangzhou

Nature, architecture and luxury in one place!

Posted Dec 6, 2014 on Hotels
An amazing hotel - solitude with amazing views. Architecture and decoration is in a class for itself and the nature it exquisitely maintained and used to highlight the unique location. Best hotel I have stayed at in China throughout the past 13 years!
5 out of 5
by David

This traveler left a rating score only Posted Aug 31, 2013 on Hotels