Get an overview of this hotelLuxury Hangzhou hotel in Gongshu, near West Lake

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Business center
24-hour front desk

Location

Located in Gongshu, this luxury hotel is 0.5 mi (0.9 km) from Wulin Square and 1.6 mi (2.6 km) from West Lake. Hangzhou Opera and Westlake Culture Plaza are also within 15 minutes.

Hotel Features

Along with 4 restaurants, this hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 305 rooms boast deep soaking tubs and offer free WiFi and iPod docks. Free wired Internet and 24-hour room service are standard, as are LCD TVs with satellite channels.

 Guest Highlights

Our Guests Love
  • Helpful staff

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, JW Marriott Hotel Hangzhou provides a spa tub and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 24284 square feet (2256 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, spa services, and a terrace. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Steam room 
  • Sauna 
  • Dry cleaning/laundry service 
  • Free newspapers in lobby 
  • Porter/bellhop 
  • Elevator/lift 
  • Luggage storage 
  • 24-hour fitness facilities 
  • Tours/ticket assistance 
  • Year Built 2010 
  • 24-hour front desk 
  • Total number of rooms - 305 
  • Number of floors - 26 
  • Bar/lounge 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Conference space 
  • Express check-in 
  • Express check-out 
  • Computer station 
  • Free WiFi 
  • Free wired Internet 
  • Train station drop-off (surcharge) 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 14 
  • Multilingual staff 
  • Parking (limited spaces) 
  • RV, bus, truck parking 
  • Terrace 
  • Safe-deposit box at front desk 
  • Conference center 
  • Free self parking 
  • Train station pickup (surcharge) 
  • Conference space size (meters) - 2256 
  • Number of restaurants - 4 
  • Conference space size (feet) - 24284 
  • Spa services on site 
  • Spa tub 
  • Children's pool 
  • Indoor pool 
  • Breakfast available (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking, RV, bus, truck parking, Parking (limited spaces)

Room Amenities

  • Hydromassage showerhead 
  • Minibar 
  • Daily housekeeping 
  • Phone 
  • Private bathroom 
  • Free toiletries 
  • Desk 
  • Premium bedding 
  • Free bottled water 
  • Slippers 
  • Separate bathtub and shower 
  • Satellite TV service 
  • Pillow menu 
  • LCD TV 
  • Premium TV channels 
  • Air conditioning 
  • Free newspaper 
  • Refrigerator 
  • Coffee/tea maker 
  • Turndown service 
  • Designer toiletries 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Hair dryer 
  • Bathrobes 
  • Iron/ironing board 
  • In-room safe 
  • Electric kettle 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Asia Bistro - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Cru Steak House - This steakhouse serves dinner only.

Man ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Man Ho Club - This diner specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Things to Do

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Fitness classes on site 

Spa Services

  • Number of treatment rooms 4 
  • Body scrubs 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 155.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 181.7 per person (approximately)
  • Rollaway bed fee: CNY 155.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hangzhou JW Marriott Hotel
  • JW Marriott Hangzhou
  • JW Marriott Hotel Hangzhou

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Executive Level Benefits

Book a stay in an "Executive Room" or "Executive Suite" room type and receive Executive Lounge access from (6 AM to noon), buffet breakfast, afternoon tea (2-5 PM), happy hour (5:30-9:30 PM), free non-alcoholic beverages, and business services.

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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