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Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Executive Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Premier Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Get an overview of this hotelFamily-friendly Hangzhou hotel in Gongshu, near West Lake


This family-friendly Hangzhou hotel is located in the business district, within a 15-minute walk of Hangzhou Opera, Wulin Square, and Westlake Culture Plaza. West Lake is 1.6 mi (2.6 km) away.

Hotel Features

4 restaurants, an indoor pool, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a sauna are onsite.

Room Amenities

All 305 rooms feature comforts like premium bedding and pillow menus, while conveniences include refrigerators and coffee makers. 24-hour room service and minibars are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, JW Marriott Hotel Hangzhou provides a spa tub, a sauna, and a steam room. Dining is available at one of the hotel's 4 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. Event facilities measuring 24908 square feet (2314 square meters) include a conference center and conference space. This luxury hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 24908 
  • Conference space size (meters) - 2314 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free self parking 
  • Free WiFi 
  • Indoor pool 
  • Luggage storage 
  • Number of floors - 26 
  • Number of restaurants - 4 
  • One meeting room 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • RV, bus, truck parking 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Terrace 
  • Total number of rooms - 305 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2010 

Family Friendly Amenities

  • Free Wi-Fi  
  • Indoor pool  
  • Refrigerator  
  • Rollaway/extra beds available  


Available in some public areas: Free WiFi


Free self parking, RV, bus, truck parking, Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Cribs/infant beds (surcharge) 
  • Daily housekeeping 
  • Desk 
  • Hair dryer 
  • Hydromassage showerhead 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Premium bedding 
  • Private bathroom 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Slippers 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Asia Bistro - This buffet restaurant serves breakfast, lunch, and dinner.

Cru Steak House - This steakhouse serves dinner only.

Man ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Lounge( Lobby Lounge) - Onsite lobby lounge.

Man Ho Club - This diner specializes in Chinese cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Aerobics on site 

Spa Services

  • Number of treatment rooms 4 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 182 per person (approximately)
  • Fee for in-room wireless Internet: CNY 45 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): CNY 45 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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