Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from 香港

環境舒適

Posted Jul 7, 2016
Pros: 附近有大型商場, 酒店對面有巴士去西湖交通方便。酒店環境舒適, 地方清潔, 員工服務態度良好, 有禮貌, 房間整潔。早餐總類很多,食物新鮮。早餐正。
Location: 附近大型商場,酒店附近晚間有嘖水池激光表演。
附近有大型商場, 酒店對面有巴士去西湖交通方便。酒店環境舒適, 地方清潔, 員工服務態度良好, 有禮貌, 房間整潔。早餐總類很多,食物新鮮。早餐正。
5 out of 5
by A verified traveler

nice staff

Posted May 31, 2016
Almost every staff were friendly and helpful. My girlfirend had stomachache at the midnight so we decided to see doctor, the concierge staff was very helpful,got the taxi immediately.
4 out of 5
by A verified traveler from Hong Kong

Good customer services hotel

Posted May 16, 2016
Staffs are very nice but speed of WiFi is so Slow. Need to walk for around 15 mins to the nearest underground.
5 out of 5
by A verified traveler

Posted May 10, 2016 on Hotels
服务非常好!
5 out of 5
by A verified traveler

新しい感じのホテル

Posted May 6, 2016
Little bit far from sightseeing places. the room is clean and nice. and morning buffet are delicious.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 29, 2016 on Hotels
4 out of 5
by A verified traveler

Not much English spoken here

Posted Apr 22, 2016 on Hotels
The lack of English was overwhelmingly disappointing for a Western hotel. One time we had three people at the concierge desk and none spoke English. The waitstaff couldn't speak English (except a couple words here and there). There was manager who spoke English in the main restaurant one time that was very helpful. Don't order a la carte breakfast. They just go get it from the buffet where it's been sitting all morning which is why we don't eat from buffets in the first place. Gross! The ham was some kind of spam concoction (see pic) and the bacon was some other kind of processed meat. The facilities were great and the room was perfect. Beds and pillows were exceptionally good.
5 out of 5
by Jiong from 成都

喜欢万豪

Posted Apr 11, 2016 on Hotels
一直比较喜欢万豪这个品牌,非常不错
5 out of 5
by A verified traveler

China hotel

Posted Mar 15, 2016 on Hotels
Very comfortable stay.
5 out of 5
by qi

Posted Mar 8, 2016 on Hotels
总体来说很不错,早餐好吃,就是床有点软。