Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by scott from australia

very good

Posted May 22, 2015 on Hotels
very good
5 out of 5
Recommended
for Getaway With Friends
by Joo hyun from seoul korea

recommendable

Posted Jan 21, 2015 on Hotels
Good rocation. Not far from subway station and 15minutes distance to lake seoho. Local market in a minute distance was very attractive. The hotel was partly under the construction but tolerable. Due to My room was 12th floor, I could enjoy the city view. Easy to find
5 out of 5
Recommended
for Families
by A verified traveler

快適

Posted Jan 6, 2015 on Hotels
部屋は広くて快適でした。
4 out of 5
Recommended
for Couples
by A verified traveler

Good located hotel

Posted Dec 31, 2014 on Hotels
good location. comfortable and spacious living area.
4 out of 5
Recommended
for Business Travelers
by Per Christian from Østre Gausdal, Norge

Renhet på rommet.

Posted Oct 2, 2014 on Hotels
Senga var ikke skiftet på etter foregående gjest, mye kroppshår i senga.
3 out of 5
Recommended
for Business Travelers
by marcuszzzz from 北京

地点很好,房间陈旧

Posted Sep 20, 2014 on Hotels
总的来说还是可以。地点极佳。但是这家酒店员工水准明显比hyatt hilton或是starwood的差很多 出差图方便 就住这里 要是时间宽裕 还是住starwood或者grand hyatt
2 out of 5
Recommended
for Getaway With Friends
by Z Jay from 上海

不值得再去的酒店

Posted May 5, 2014 on Hotels
作为一家四星级酒店,房间格局小、马桶坐着卫生间进门就会撞到头、浴室水压非常不稳洗个澡很不爽,抛开这些硬件就算了,checkout需要开具发票,前台一位徐姓的女工作人员态度冰冷反复强调她没操作过来自hotel.com的用户的发票开具不给开,反复用官方语言驳回我的建议,后来还是hotel.com的工作人员kitten花了半小时为我沟通,另一位前台工作人员才给开了发票。硬件差可以忍,软件服务如此就不能忍了。而且定价700多不含早,可以说价格本身完全吃在地段上,完全可以有更好的选择,下次绝对不会再选此酒店,相对hotel.com的服务更为可靠。
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 1, 2014 on Hotels
3 out of 5
Recommended
for Families
by T H from GB

5 Star Hotel of Old

Posted Apr 29, 2014 on Hotels
The room I was in was very very spacious and big. It had a lounge and even an en-suite make-up room. However the decor and interior was dated and in need of improvement/refurbishment. There was construction going on right next to the hotel, I think they're in the midst of an upgrade or constructing a new wing altogether. The staff in the hotel were not really friendly, they just did their jobs with not so much as a smile. I would rather try other hotels the next time I am in Hangzhou.
3 out of 5
Recommended
for Families
by chris

This traveler left a rating score only Posted Mar 27, 2014 on Hotels