Room type

Deluxe Studio

Max Occupancy: 2 guests (up to 2 children, 1 infant)

Executive Studio

Max Occupancy: 2 guests (up to 2 children, 1 infant)

Deluxe Room, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children)

Executive Room, 1 Bedroom

Max Occupancy: 2 guests (up to 2 children, 1 infant)

Deluxe Room, 2 Bedrooms

Max Occupancy: 4 guests (up to 4 children, 3 infants)

Executive Room, 2 Bedrooms

Max Occupancy: 4 guests (up to 4 children, 3 infants)

Executive Room, 3 Bedrooms

Max Occupancy: 6 guests (up to 6 children, 5 infants)


Get an overview of this hotelFamily-friendly Hangzhou aparthotel in West Lake with indoor pool


This family-friendly Hangzhou aparthotel is located in the business district, within 2 mi (3 km) of Yellow Dragon Sports Center, Precious Stone Hill, and Hangzhou Opera. West Lake is 2.7 mi (4.4 km) away.

Property Features

Along with an indoor pool, this aparthotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a sauna, and a steam room are onsite.

Room Amenities

All 321 apartments feature kitchens with refrigerators, microwaves, and dishwashers, plus free WiFi, free wired Internet, and LCD TVs with digital channels. Other amenities available to guests include washers/dryers, pillowtop beds, and dining areas.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Oakwood Residence Hangzhou provides a health club and a sauna. The aparthotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. 3 meeting rooms are available. This luxury aparthotel also offers a steam room, tour/ticket assistance, and multilingual staff. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests.

  • 24-hour front desk 
  • Airport transportation - drop-off (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 2 
  • Number of floors - 23 
  • Number of meeting rooms - 3 
  • Number of restaurants - 1 
  • Pool sun loungers 
  • Porter/bellhop 
  • Sauna 
  • Steam room 
  • Total number of rooms - 321 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2011 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • DVD player  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Kitchen  
  • Laundry facilities  
  • Microwave  
  • Refrigerator  
  • Separate dining area  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cookware, dishware, and utensils 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Digital TV service 
  • Dishwasher 
  • Down comforter 
  • DVD player 
  • Free local calls 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Kitchen 
  • LCD TV 
  • Microwave 
  • Phone 
  • Pillowtop mattress 
  • Private bathroom 
  • Rainfall showerhead 
  • Refrigerator 
  • Room service (limited hours) 
  • Separate dining area 
  • Slippers 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Oakleaf - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site 
  • Bicycle rentals on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Braille or raised signage 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.


Pets allowed, Only dogs are allowed, Maximum number of pets per room 1, Pet maximum weight in lb is 50

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • Deposit: CNY 2000 per day
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 125 per person (approximately)
  • Airport shuttle fee: CNY 350 per vehicle (one way)
  • A pet fee will be charged plus a one-time pet cleaning fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms.

Sorry, we seem to have had an issue loading our review content. Try again?