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Get an overview of this hotelFamily-friendly Hangzhou aparthotel in West Lake with restaurant

Location

This family-friendly Hangzhou aparthotel is located in the business district, within 2 mi (3 km) of Yellow Dragon Sports Center, Precious Stone Hill, and Hangzhou Opera. West Lake is 2.7 mi (4.4 km) away.

Property Features

This aparthotel features a restaurant, an indoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 321 apartments feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Washers/dryers and free WiFi are standard, as are LCD TVs with digital channels.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Oakwood Residence Hangzhou provides a health club and a sauna. The aparthotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. 3 meeting rooms are available. This luxury aparthotel also offers tour/ticket assistance, multilingual staff, and concierge services. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests.

  • 24-hour front desk 
  • Airport transportation - drop-off (surcharge) 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 2 
  • Number of floors - 23 
  • Number of meeting rooms - 3 
  • One meeting room 
  • Pool sun loungers 
  • Porter/bellhop 
  • Restaurant 
  • Sauna 
  • Steam room 
  • Total number of rooms - 321 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2011 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • DVD player  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Kitchen  
  • Laundry facilities  
  • Microwave  
  • Refrigerator  
  • Separate dining area  
  • Washer/dryer  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cookware, dishware, and utensils 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Digital TV service 
  • Dishwasher 
  • Down comforter 
  • DVD player 
  • Free local calls 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Kitchen 
  • LCD TV 
  • Microwave 
  • Phone 
  • Pillow menu 
  • Pillowtop mattress 
  • Private bathroom 
  • Rainfall showerhead 
  • Refrigerator 
  • Room service (limited hours) 
  • Separate dining area 
  • Shower only 
  • Slippers 
  • Stovetop 
  • Washer/dryer 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Oakleaf - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 6:30 AM to 10 AM for a surcharge. You can order up room service during limited hours.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Bicycle rentals on site 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets allowed for an extra charge of CNY 300 per pet, per stay, plus a one-time cleaning fee of CNY 300
  • Dogs only
  • 1 per room (up to 50 lb)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

You'll be asked to pay the following charges at the hotel:
  • Deposit: CNY 2000 per day
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 126 per person (approximately)
  • Airport shuttle fee: CNY 350 per vehicle
  • Pet fee: CNY 300 per pet, per stay plus CNY 300 one-time cleaning fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hangzhou Oakwood
  • Oakwood Hangzhou
  • Oakwood Residence Aparthotel
  • Oakwood Residence Aparthotel Hangzhou
  • Oakwood Residence Hangzhou
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.


* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.
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