Ratings based on 15 Verified Reviews

2.3 out of 5
2.7 Room cleanliness
2.3 Service & staff
2.5 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted May 26, 2015
Pros: It is near the Hangzhou East Railway Station.
Cons: The bathroom should be much better, the shampoo should be changed because it smelled so bad, the bathroom also smelled bad.
Location: Hangzhou East Railway Station
The hotel is near the Hangzhou east railway station, the bathroom was disappointing, the room was okay, it is rated as 4 starts hotel, but I think is only two stars, I don't think I will go back again.
2 out of 5
by A verified traveler

Posted Aug 5, 2014 on Hotels
Front desk service sucks. The hotel room is OK, and the price is good.
1 out of 5
by tan from Malaysia

Posted Aug 4, 2014 on Hotels
Please don't go to booking there
3 out of 5
by BURAK from istanbul

NOT WORTH 5-STAR

Posted May 27, 2013
Cons: STAFF SHOULD BE SPEAKING ENGLISH.
Location: THERE ARE SEVERAL RESTAURANTS A SMALL SHOPPING MALL , SOME BANKS , CLOSE TO THE HANGZHOU METRO STATION.
IT WAS A 5STAR HOTEL BUT IT DOESNT REALLY WORTH IT. THE ROOM ,SPECIALLY THE BATHROOM WAS SO DIRTY , THERE WERE HUMAN HAIRS IN THE BATH TUB AND OVER THE SINK.ALSO IT SAID ON THE HOTEL DESCRIPTION THERE S WIFI WITHIN THE ROOMS BUT THERE S ONLY CABLE INTERNET CONNECTION, AND THERE S AN ETHERNET CABLE WITHIN THE ROOM THE CONNECTION IS NOT SO FAST. WIFI IS AVAILABLE AROUND THE LOBBY. ONLY HAD BREAKFAST IN THE HOTEL , IT WAS NOT BAD.AND I DEMANDED A NON SMOKING ROOM BUT IT WASNT.THE AREA WAS SAFE BUT FAR FROM WEST LAKE AREA BY WALK .THE METRO STATION IS 5 MIN. WALK.STAFF DOESNT SPEAK ENGLISH AT ALL,MAYBE JUST A LITTLE. OVERALL EXPECT LIKE YOU ARE VISITING A 3*STAR HOTEL AND YOU LL BE FINE.
2 out of 5
by Hilary from Manchester, UK

Let down.

Posted Feb 15, 2012
If you are a non-smoker and anti smoking DO NOT GO HERE. There are ashtrays in the non-smoking bedrooms asking guests not to smoke in bed. Guests smoke in the lobby and hallways regardless and have no consideration for others. The western breakfast did not exist. The only western items on the menu were coffee and dry, sliced white bread.
3 out of 5
by Siu On

This traveler left a rating score only Posted Sep 25, 2015 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 22, 2015 on Hotels
4 out of 5
by Yongphil from 남양주시

찾아가기 힘들어요.

Posted Aug 8, 2015 on Hotels
친절한 직원이 있어 좋았지만 잘 알려진 호텔이 아닌 지 택시가 승차거부를 자주하여 애먹었읍니다.1.2km 가는데 미터기도 꺽지 않고 도착해서 60위안 내라고 생떼 쓰는 통에 할 수 없이 뜯겼네요.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 15, 2015 on Hotels
2 out of 5
by A verified traveler

杭州東駅に近い

Posted Oct 24, 2014 on Hotels
杭州東駅に近いので、杭州を拠点に電車移動するビジネス利用には良い。ただ、周辺にはローカルの店しかないので注意。タクシーはつかまらない。観光や食事などで移動などするのであれば、杭州駅側のホテルのほうが良いと思う。送迎があり、ホテルは寝るだけというビジネス利用には向いてます。