Get an overview of this hotelLuxury hotel with 3 restaurants and 2 indoor pools

Popular property highlights

Free parking
Free WiFi
Swimming pools
Business center


Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Thousand Island Lake, Xiyuan Wharf, and Hangzhou Qiandaohu National Forest Park. Qiandaohu Jiupaojie Scenic Resort and Shijatang Park are also within 2 mi (3 km).

Hotel Features

Along with 3 restaurants, this smoke-free hotel has 2 indoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a water park (surcharge), an outdoor pool, and a health club are onsite.

Room Amenities

All 249 rooms feature comforts like premium bedding and down comforters, while conveniences include sitting areas and refrigerators. Free WiFi and balconies are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

Sheraton Qiandao Lake Resort features a full-service spa, a water park, and 2 indoor swimming pools. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 1,694 square feet (157 square meters) include conference space. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a theme park shuttle. Complimentary self parking is available on site.

Sheraton Qiandao Lake Resort is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Water park 
  • Number of indoor pools - 2 
  • Theme park shuttle (surcharge) 
  • Elevator/lift 
  • Fitness facilities 
  • Children's club 
  • Full-service spa 
  • 24-hour front desk 
  • Water park access (surcharge) 
  • Poolside bar 
  • Business center 
  • Conference space 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 10 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Health club 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Children's club (free) 
  • Wired Internet access - surcharge 
  • Smoke-free property 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 157 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • ATM/banking 
  • Number of restaurants - 3 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 1,694 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 249 
  • Arcade/game room 
  • Airport transportation (surcharge) 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pools  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Arcade/game room  
  • Playground on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Wired high-speed internet ( CNY 80 per day )

Available in some public areas: Free WiFi , Wired high-speed internet ( CNY 20 per hour )


Free self parking

Room Amenities

  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Balcony 
  • Separate sitting area 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Satellite TV service 
  • Free WiFi 
  • Wired Internet access (surcharge) 
  • Room service (24 hours) 
  • Down comforter 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge.

Fishing - This restaurant specializes in regional cuisine and serves lunch and dinner.

Lobby Lounge - Onsite café.

Feast - This buffet restaurant serves breakfast, lunch, and dinner.

Yue - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

A health club and a water park are featured at the hotel. 2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Golfing nearby 
  • Bicycle rentals on site 
  • Scuba diving nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 158 per person (approximately)
  • Fee for in-room wired Internet: CNY 80 per day (rates may vary)
  • Fee for wired Internet in public areas: CNY 20 per hour (rates may vary)
  • Airport shuttle fee: CNY 1800-7000 per vehicle (one way)
  • Airport shuttle fee per child: CNY 1800-7000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: CNY 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sheraton Qiandao
  • Sheraton Qiandao Lake
  • Sheraton Qiandao Lake Hangzhou
  • Sheraton Qiandao Lake Resort
  • Sheraton Qiandao Lake Resort Hangzhou

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

National Rating

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