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Indoor pool
Indoor pool
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Guest reviews

4.7/5 Exceptional
120 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationHangzhou Botanical Garden3 min drive
Popular LocationLeifeng Pagoda3 min drive
Popular LocationThree Pools Mirroring the Moon11 min drive
AirportHangzhou (HGH-Xiaoshan Intl.)26 min drive

Choose dates to view prices

  • Elegant Suite

    Room amenities

    • 484 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsElegant Suite
  • King Room with Courtyard View

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsKing Room with Courtyard View
  • Lake View Room (King Bed) in Building No.7

    Room amenities

    • 430 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsLake View Room (King Bed) in Building No.7
  • Courtyard View Room (King Bed) in Building No.7

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsCourtyard View Room (King Bed) in Building No.7
  • Courtyard View Room (King Bed) in Building No.8

    Room amenities

    • 430 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsCourtyard View Room (King Bed) in Building No.8
  • Courtyard View Room (Twin Beds) in Building No.8

    Room amenities

    • 430 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsCourtyard View Room (Twin Beds) in Building No.8
  • Twin Room with Courtyard View

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room with Courtyard View

About this area

Hangzhou

Located in Hangzhou, West Lake State Guest House is in the historical district and on a lake. Lingyin Temple and Broken Bridge are notable landmarks, and travelers looking to shop may want to visit Wushan Night Market and Hangzhou China Silk Town. Hangzhou Botanical Garden and Xihu Tiandi are also worth visiting.

Visit our Hangzhou travel guide
Map
Popular Location

What's nearby

  • Hangzhou Botanical Garden - 3 min drive
  • Leifeng Pagoda - 3 min drive
  • China Academy of Art - 5 min drive
  • Three Pools Mirroring the Moon - 11 min drive
  • West Lake - 11 min drive

Getting around

  • Fengqi Road Station - 6 min drive
  • Hangzhou Station - 9 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • Onsite dining venue – Garden-view fine-dining restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Onsite dining venue #2 – Fine-dining restaurant offering fusion cuisine. Serves breakfast, lunch, and dinner. Reservations required.

About this property

West Lake State Guest House

Luxury Hangzhou hotel in Xihu, near West Lake
3 restaurants, a marina, and a full-service spa are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge. All 232 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find 24-hour room service, refrigerators, and minibars.
West Lake State Guest House offers 232 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-out

Safety measures

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
Masks available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free extended parking
  • Free RV/bus/truck parking
  • Electric car charging station
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: CNY 147 for adults and CNY 74 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Boat tours
  • Ecotours
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Playground
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • Garden
  • Marina onsite
  • Picnic area
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable amenities.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 147 for adults and CNY 74 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

State Guest House Hotel
West Lake State Guest House
West Lake State Guest House Hotel
West Lake State Guest House Hotel Hangzhou
West Lake State Guest House Hangzhou
West State Guest House Hotel
West Lake State Hangzhou
West Lake State Guest House Hotel
West Lake State Guest House Hangzhou
West Lake State Guest House Hotel Hangzhou

Frequently asked questions

Can I cancel my reservation for free at West Lake State Guest House and receive a full refund?
Yes, West Lake State Guest House offers free cancellation on select room rates, because flexibility matters! Please refer to West Lake State Guest House cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at West Lake State Guest House?
As of Jul 10, 2020, prices found for a 1-night stay for 2 adults at West Lake State Guest House on Jul 27, 2020 start from $258, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool.
Is West Lake State Guest House pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking and extended parking are free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM–noon.
What time is check-out at this hotel?
Check-out is at noon.
Where is this hotel located?
Located in Xihu, this luxury hotel is within 3 mi (5 km) of West Lake, Zhejiang University, and Lingyin Temple. Broken Bridge and Wulin Square are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for West Lake State Guest House

4.7
Exceptional
5 - Excellent
98
4 - Good
16
3 - Okay
3
2 - Mediocre
2
1 - Poor
1
4.7
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience with West Lake State Guest House

The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hidden gem

It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Have the most beautiful west lake view. Will definitely stay again.

Stayed 2 nights in Aug 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Aug 2019